Summary
Overview
Work History
Education
Skills
Certification
Timeline
Work Availability
Awards
Generic

Jatin Goswami

Lead Data Analyst
Hyderabad

Summary

Data Analyst with 6+ years of experience in SQL, Python, BigQuery, and automation. Proven leader in building scalable data pipelines, automating reporting, and delivering actionable insights from customer feedback to improve user experience and guide product strategy. Skilled in cross-functional collaboration, driving efficiency and measurable impact across large-scale tech programs.

Overview

7
7
years of professional experience
2
2
Certificates
2
2
Languages

Work History

Senior Data Analyst

Cognizant (Google contract)
05.2023 - Current
  • Designed, developed, and maintained scalable feedback data infrastructure—including data pipelines, curated datasets, and intuitive dashboards—enabling timely, accurate reporting, and deep visibility into the end-to-end customer journey.y
  • Built and automated data workflows and tools (e.g., KPI dashboards, self-service analytics, and documentation systems), saving multiple FTEs and significantly improving operational efficiency and time-to-insight
  • Conducted in-depth analysis of user feedback signals to uncover anomalies, detect emerging trends, and identify key drivers of churn and satisfaction; delivered compelling data stories and surfaced critical insights to product and engineering teams, directly shaping product roadmaps and driving measurable improvements in user retention
  • Lead a team of 12 data analysts within Google’s Feedback Engineering program, driving operational excellence and delivering high-impact insights from customer feedback data to improve product experience across the Google user base

Data Analyst

Amazon, Last Mile
08.2018 - 04.2023
  • Automated recurring reporting tasks and optimized ETL pipelines, reducing execution time and improving data reliability
  • Wrote and optimized complex SQL queries (SQL Workbench/Hubble with Redshift DB) for BI tools and operational reporting
  • Prepared KPIs, queries and performance metrics for centralized QC team
  • Wrote and optimized complex SQL queries (SQL Workbench/Hubble with Redshift DB) for BI tools and operational reporting

Education

Bachelor of Technology - ECE

UPTU
06.2018

Skills

SQL

Certification

TestDome SQL Gold Certificate | Ranked among Top 10%

Timeline

Cognizant ANSI SQL Certificate | Proficiency Level: 2

08-2025

Senior Data Analyst

Cognizant (Google contract)
05.2023 - Current

TestDome SQL Gold Certificate | Ranked among Top 10%

12-2022

Data Analyst

Amazon, Last Mile
08.2018 - 04.2023

Bachelor of Technology - ECE

UPTU

Work Availability

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Awards

Established Centralized QC metrics framework at Amazon Last Mile (2021–2023), automating quality metrics, improving accuracy, and enhancing efficiency

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Jatin GoswamiLead Data Analyst