Jatin Goswami
Lead Data Analyst
Hyderabad
Summary
Data Analyst with 6+ years of experience in SQL, Python, BigQuery, and automation. Proven leader in building scalable data pipelines, automating reporting, and delivering actionable insights from customer feedback to improve user experience and guide product strategy. Skilled in cross-functional collaboration, driving efficiency and measurable impact across large-scale tech programs.
Overview
7
7
years of professional experience
2
2
Certificates
2
2
Languages
Work History
Senior Data Analyst
Cognizant (Google contract)
05.2023 - Current
- Designed, developed, and maintained scalable feedback data infrastructure—including data pipelines, curated datasets, and intuitive dashboards—enabling timely, accurate reporting, and deep visibility into the end-to-end customer journey.y
- Built and automated data workflows and tools (e.g., KPI dashboards, self-service analytics, and documentation systems), saving multiple FTEs and significantly improving operational efficiency and time-to-insight
- Conducted in-depth analysis of user feedback signals to uncover anomalies, detect emerging trends, and identify key drivers of churn and satisfaction; delivered compelling data stories and surfaced critical insights to product and engineering teams, directly shaping product roadmaps and driving measurable improvements in user retention
- Lead a team of 12 data analysts within Google’s Feedback Engineering program, driving operational excellence and delivering high-impact insights from customer feedback data to improve product experience across the Google user base
Data Analyst
Amazon, Last Mile
08.2018 - 04.2023
- Automated recurring reporting tasks and optimized ETL pipelines, reducing execution time and improving data reliability
- Wrote and optimized complex SQL queries (SQL Workbench/Hubble with Redshift DB) for BI tools and operational reporting
- Prepared KPIs, queries and performance metrics for centralized QC team
- Wrote and optimized complex SQL queries (SQL Workbench/Hubble with Redshift DB) for BI tools and operational reporting
Education
Bachelor of Technology - ECE
UPTU
06.2018
Skills
SQL
Python
Data modeling
Advanced Excel
ETL processes
NoSQL databases
Dashboard creation
Predictive analysis
Project management
Stakeholder communication
Certification
TestDome SQL Gold Certificate | Ranked among Top 10%
Timeline
Cognizant ANSI SQL Certificate | Proficiency Level: 2
08-2025
Senior Data Analyst
Cognizant (Google contract)
05.2023 - Current
TestDome SQL Gold Certificate | Ranked among Top 10%
12-2022
Data Analyst
Amazon, Last Mile
08.2018 - 04.2023
Bachelor of Technology - ECE
UPTU
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Awards
Established Centralized QC metrics framework at Amazon Last Mile (2021–2023), automating quality metrics, improving accuracy, and enhancing efficiency