Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Certifications
Certification
Timeline
IPPILI TEJASWINI

IPPILI TEJASWINI

Hyderabad

Summary

To achieve challenging position in the organization and want to improve myself along with the company by achieving the targets which were allotted to me.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Tele Calling

VOIZWORKS
06.2024 - 01.2025
  • Assisted customers by answering questions and responding to inquiries.
  • Increased customer satisfaction by efficiently addressing and resolving concerns during calls.
  • Enhanced customer loyalty with timely resolution of issues and proactive follow-up calls.
  • Managed high call volume efficiently, ensuring timely response to incoming calls without compromising quality of service.

TELEMARKETING EXECUTIVE [Customer Support]

Sankar's Infra PVT LTD
3 2022 - 11.2022
  • Handling the voice processing calls for the projects of the company
  • Also been looking at the operations of the company
  • Scheduling meetings and site visits for the client.
  • Maximized sales revenue by consistently meeting or exceeding monthly targets.
  • Collaborated with the marketing team to develop tailored strategies for specific target markets.
  • Managed a team of telemarketers, providing guidance, support, and performance evaluations as needed.

BUSINESS DEVELOPMENT EXECUTIVE [Customer Support]

Square Yards Consulting Pvt Ltd
12.2020 - 01.2022
  • Handled the projects Of flats in and around VISAKHAPATNAM
  • Also been looking at the operations of the company
  • Interacting with customers through email processing and through Phone calls.
  • Communicated directly with customers and partners to build strong business networks and relationships.
  • Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
  • By using the help of social media increased the sales of company by Add postings.

Education

MBA - Marketing Management & Financial Management

Gayathri College For PG Courses
09.2020

Bachelor of Science - Computer Science

Sun Degree College
03.2017

MPC

Sri Chaitanya Junior College
03.2014

10th

Siddhartha Public School
04.2012

Skills

  • Customer Relationship Management

  • Customer Support

  • Problem-solving skills

  • Resolving issues

  • Time management abilities

  • Lead generation

  • Product Promotion

  • Ms office

Personal Information

Languages

English
Upper intermediate (B2)
Telugu
Bilingual or Proficient (C2)
Hindi
Elementary (A2)

Certifications

08-2019

Certification

Social Media Impact On Consumer Buying Behaviour

Timeline

Tele Calling - VOIZWORKS
06.2024 - 01.2025
BUSINESS DEVELOPMENT EXECUTIVE [Customer Support] - Square Yards Consulting Pvt Ltd
12.2020 - 01.2022
Gayathri College For PG Courses - MBA, Marketing Management & Financial Management
Sun Degree College - Bachelor of Science, Computer Science
Sri Chaitanya Junior College - , MPC
Siddhartha Public School - , 10th
TELEMARKETING EXECUTIVE [Customer Support] - Sankar's Infra PVT LTD
3 2022 - 11.2022

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IPPILI TEJASWINI