Imran Nayeem
SME
Hyderabad
Summary
- 10 Years of experience in Linux, Redhat 6/7/8, SUSE Linux, and Production Support of Operating Systems in VMWare Systems Infrastructure.
- Experience in the installation, configuration, and support of Red Hat Linux, virtual (VMware), and physical environments.
- Extensive knowledge of LVM volume groups, logical volumes, and file system creation, management, and troubleshooting.
- Worked and coordinated with clients on the server build and post-deployment tasks, which included database and application configuration on the newly built servers.
- Experience with 24/7 availability to support the production computing environments, providing on-call and weekend support.
- Maintained support documentation and created knowledge base articles for continuous improvement.
Overview
12
12
years of professional experience
10
10
years of post-secondary education
3
3
Languages
Work History
Tech Subject Matter Expert (SME) – Linux
Kyndryl Solutions Pvt Ltd.
09.2021 - Current
- Working as a SME for Linux RedHat for the team and managing break/fix, incident, and problem activities across the team.
- Providing Tier 3 systems support and performing routine system administration tasks and system maintenance activities.
- Performed a Linux upgrade from RHEL 7 to RHEL 8, system migrations, configuration, and troubleshooting on the Red Hat Linux environment.
- Configuring and maintaining software and local repositories in the yum.repos.d directory.
- Created and managed user and group administration and access privilege settings with SUDOERS on Red Hat Enterprise Linux Server.
- Conducting KT sessions on customer service delivery and on-the-job training for the L1 and new joiners.
Sr Technical Services Specialist – Unix/Linux System Engineer
IBM India Pvt Ltd
08.2020 - 08.2021
- Installed and upgraded packages and patches on RHEL 6/7 servers using RPM, YUM, and third party software applications.
- Worked on daily change requests, including the configuration of file-system LVM and hardware replacements.
- Created and managed user and group administration and access privilege settings with SUDOERS on the Solaris Red Hat Enterprise Linux Server.
- Created file systems, increasing file systems using LVM.
- Performance monitoring with SAR, Iostat, VMstat, MPstat, and other tools.
- Investigated, identified, and documented root cause analysis for incidents that result in a service disruption.
- Worked with various internal groups and customers to troubleshoot server, application, or hardware issues, provide resolution(s), and implement solutions.
- Worked on troubleshooting tickets, i.e., hardware failure, rebooting servers, and replacing system boards.
- Worked with various hardware and software vendors, from opening tickets to managing vendor responses and directions.
Sr. Engineer
Cloud4C (CtrlS Data Center)
1 2019 - 07.2020
- Installation/ Configuration / Maintenance/ Trouble shooting/ Performance tuning of HP SUPERDOME, Dell, Huawei, Lenovo Servers
- Handling Production, Development and Application servers and monitoring in a 24/7 environment
- Analyzed complex project server issues and worked on large enterprise and business-critical applications
- Implemented, developed and tested installation and update of file servers, print servers and application servers in all departments
- Installing, configuring, and maintaining of FTP, PROFTP, SAMBA, and NFS servers
- Creating and Expanding file system using LVM, increasing partition space
- Fixing mount issues, checking file system integrity, running fsck in single usermode
- User management and providing sudo access and enabled SSH for password less authentication for scheduling RSYNC
- Schedule various regular and periodic tasks by using crontab, and Shell Scripting for reducing manual work
- Implemented Ansible to manage all existing servers and automate the build/configuration of new servers
- Installation and Configuration of LDAP and Integrated to Active Directory for Centralized login.
Sr. Linux Admin
TATA Consultancy Services (TCS)
01.2018 - 05.2018
- Responsible for installation, configuration, and administration of Red Hat Enterprise Linux Operating Systems 6.x
- User Administration and Group Administration Activities - Account Creation/Deletion
- Granting the permission for appropriate user and directories
- Handle the responsibilities of being a Technical Interface for Specific Clients
- Modification, performing health checks on server by monitoring using iostat, top, vmstat, sar, netstat
- Implementing changes patching, roll back patches, Kernel Upgrade, Firmware Upgrade, memory upgrade and Decommission of a Servers
- Managing Swap Space and handling swap related issues
- Creating and Managing LVM
- Responsible for the creation of File Systems, Logical Volumes
- Attending and closing the Service requests as per SLA
- Software Installation from various methods like YUM, RPM
- Helped to organize client's schedule and plan appointments.
Linux Administrator (L2)
International Business Machine (IBM)
01.2015 - 07.2017
- Worked on Operating Systems: RHEL, Solaris, and AIX
- Building and configuring the Physical servers like HP, Dell Blade Servers & Virtual machines through VM templates
- Server Management using DRAC, ILO, RDP, Vmware VC
- Upgrade REDHAT Linux during patching hours in every quarter for security compliance
- Troubleshooting issues via Remote Technology Such as Remote desktop, putty, winScp, physical console like ILO
- Fixing mount issues, checking file system integrity, running fsck in single user mode
- Efficiently handled areas like Veritas volume manager
- Creating Sub disks, plexes, and VERITAS Volumes, disk groups
- Creating, resizing, restarting, and removing the volumes
- Increasing the file system size by using vxassist & vxresize
- Administrating VCS by managing service group, and adding & deleting a node in cluster
- Start-up and fail over rules and policies in VCS
- Interactions with various teams across bridge calls while working towards environment stability and availability.
Supervisor
Pioneer Engineering Works
11.2013 - 12.2014
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications
- Charged with staffing, performance management and reviews, coaching, mentoring, salary development and budget allocations
- Measured effectiveness of customer success by defining operational metrics, tracking systems and reporting to executive team
- Provided supportive link between external customers and internal operations
- Meets billing operational standards by contributing billing information to strategic plans and reviews
- Prior to ordering, to check all ex-stocks availability in central stores and sub stores
- To ensure timely delivery of equipment, material & systems to support site installation works as per approved work program
- All procurement process should comply with management approved procedures and policies with respect to time, cost, and quality
- Excess materials from sites shall be returned back to central stores on monthly basis
- Maintains company reputation & credibility by fair dealings and prompt payment
- Responding to and coordinating all internal meeting requests, assisting in implementing the strategy as set by the Project
- To follow up all enquirers, preparing proposals where necessary and facilitating show rounds with potential clients to show them our facilities.
Junior Software Engineer
Next Generation Technology - NETECH
01.2012 - 10.2013
- Administering and managing the servers with Linux and Solaris on different hardware platforms
- Monitoring & managing server's performance for optimization
- Handling File system related issues
- Analyzing network, disk, and processor performance statistics
- Installation of packages and patches
- Handling Service Management Facility tasks
- Handling File management creation, deletion, assigning permission and ACL
- Managing Swap Space and handling swap related issues
- Understanding and analyzing the Telecommunication
- Configuration of the Gateways on Linux
- Preparing Test cases reports in accordance to ISO formats
- Resolving Tickets and with various Technical issues including Monitoring and Trouble shooting
- Coordinating with Higher Admin and end Clients to report Specification and Requirement.
Education
Information Technology -
JNTU University
Hyderabad 04.2001 - 04.2011
Skills
Timeline
Tech Subject Matter Expert (SME) – Linux
Kyndryl Solutions Pvt Ltd.
09.2021 - Current
Sr Technical Services Specialist – Unix/Linux System Engineer
IBM India Pvt Ltd
08.2020 - 08.2021
Sr. Linux Admin
TATA Consultancy Services (TCS)
01.2018 - 05.2018
Linux Administrator (L2)
International Business Machine (IBM)
01.2015 - 07.2017
Supervisor
Pioneer Engineering Works
11.2013 - 12.2014
Junior Software Engineer
Next Generation Technology - NETECH
01.2012 - 10.2013
Information Technology -
JNTU University
04.2001 - 04.2011
Sr. Engineer
Cloud4C (CtrlS Data Center)
1 2019 - 07.2020
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