Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hasini Pothuraju

Hyderabad

Summary

Demonstrates communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

7
7
years of professional experience

Work History

Insurance Claims Investigator

UBER India System Pvt Ltd
11.2021 - Current
  • Examined first touch inquiries, investigated closely, put efforts to possibly reduce claim resolution times and Improve claim accuracy.
  • Reported Insurance claims to the appropriate insurance carrier in a timely manner to help drivers return to the platform.
  • Examined photographs and statements.
  • Delivered exceptional customer service to policyholders by communicating important information and patiently understanding their issues.
  • Investigated and assessed damage to property and injuries.
  • Believed in the vision/mission "BEHIND THE INSURANCE" and working to better myself everyday at the work we do at claims as it makes a lot of difference to users and reduce financial strain.
  • Analyzed information gathered by investigation and reported findings and recommendations.
  • Joined claims in November 2024 and worked as a safety investigator for deactivations team before that.

HR Recruiter

Concentric Daksh Services Pvt Ltd
08.2020 - 11.2021
  • Verified applicant references and employment details.
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
  • Developed recruiting strategies to identify qualified candidates and build network.
  • Assisted with writing job postings and job descriptions for boards.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Took care of onboarding and orientation programs for new employees.

Travel Coordinator

Travel Mate Corporate Solutions Pvt Ltd
03.2018 - 08.2020
  • Provided clients with travel itineraries based on their needs and comfort.
  • Worked with companies like Brandix, Seeds and TCS to comply with both the business and personal travel needs of their employees.
  • Reviewed, input and paid invoices for travel-related services.
  • Maintained thorough and accurate records of transactions.
  • Verified and finalized arrangements to deliver smooth and efficient travel for employees.
  • Hands on with tools like GDS to book national and international travels.
  • Continuously strengthened relationships with international partners through effective communication and active listening.

Education

Bachelors of Commerce - Commerce

Gitam University
Visakhapatnam, India
05-2020

Skills

  • Claims processing
  • Mentoring
  • Investigative skills
  • Verbal and Written communication
  • Multitasking
  • Evidence evaluation
  • Attention to detail

Timeline

Insurance Claims Investigator

UBER India System Pvt Ltd
11.2021 - Current

HR Recruiter

Concentric Daksh Services Pvt Ltd
08.2020 - 11.2021

Travel Coordinator

Travel Mate Corporate Solutions Pvt Ltd
03.2018 - 08.2020

Bachelors of Commerce - Commerce

Gitam University

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Hasini Pothuraju