Harshdeep Kaur
Hyderabad
Summary
Accomplished Coding Manager with over 2 years of leadership experience at Clinic Anywhere adept at driving department growth through alliance building and effective coaching. Demonstrated expertise in medical coding standards, including ICD-10 and CPT, with a sustained 95% accuracy rate in coding audits. Proficient in leveraging technology to enhance operational efficiency and staff performance.
Overview
5
5
years of professional experience
Work History
Coding Manager
Clinicanywhere
08.2023 - Current
- Directs the daily coding operations and coordinating the accurate and timely coding and classification of all inpatient and outpatient medical records, and the abstracting and data entry of diagnostic, statistical and billing information
- Manages the administration of personnel, including interviewing, hiring, supervising, evaluating, counseling, coaching for all employees
- Project planning and management.
- Guide and mentor new coding team leads to support their professional growth.
- Collaborate with leadership to enhance interdepartmental workflows, aiming to drive company growth and profitability.
- Manage diverse teams both onshore and offshore, overseeing all aspects of medical coding and billing including coding, denials, and escalations.
- Identify and address areas of improvement in documentation, workflows, and RCM processes through proactive problem-solving.
- Identify coding issues by analyzing software reporting trends.
- Supervise team leads and the entire coding team and audit team within the coding department.
- Proactively develop SOPs to streamline processes.
- Evaluate and review staff performance and quality trends to ensure high standards.
- Coach and develop team members.
- Perform additional duties and projects as needed.
Audit Team Lead
Clinicanywhere
04.2023 - 08.2023
- Provides for day to day supervision and instruction for the auditors which includes audit assignments, problem solving, monitoring productivity and scheduling. Manages time and attendance approvals.
- Serves as a clinical coding subject matter expert and utilizes critical thinking to analyze and evaluate documentation issues with consultation from the medical and clinical staff, and clinical documentation specialists as needed.
- Oversees the internal auditing function and ensures internal audits are accurate , complete and reported on a timely basis. Organizes external audits and assists to resolve inquiries/issues arising from external audit process.
- Serves in an advisory and educator role for Coding Specialists. Researches new surgical procedures and technology.
- Assists manager in hiring process, orientation and training new auditor on site specific requirements.
- Consolidates and provides quarterly audit report to the compliance team.
Team Lead, Medical Coding
Clinicanywhere
12.2021 - 03.2023
- Project Management and performing all client activities as client satisfaction
- Project Planning and execution, change management and adherence to Productivity, External and Internal quality.
- Manage shrinkage by managing planned and unplanned leaves
- Maintaining TAT
- Identifying training needs based on Skills/ Capability Gaps and plan according to team goal setting.
- Conduct appraisal and complete performance management process with team as per agreed cycle.
- Ensure operational processes and best practices are in place, documented and are reviewed regularly.
Auditor
Clinicanywhere
04.2020 - 12.2021
- Performs coding audits for multispeacility and podiatry with the expectation of a 95% accuracy rate
- Utilized various coding books, procedure manuals and on-line encoders as a resource.
- Conducted peer reviews to ensure compliance with coding guidelines.
- Maintained strict patient and physician confidentiality.
- Assisted the Coding Supervisor with the education, training and auditing of new coders charts
Coder
Clinicanywhere
04.2019 - 04.2020
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Sustained a 98% accuracy rate for Emergency Room records
- Worked on multispeacility coding and accurately assign ICD-10 , CPT codes and modifiers.
- Review client updates regularly to maintain better quality
- Actively participated in company-wide initiatives to foster a positive work environment, promote team-building activities, and champion continuous learning opportunities.
Education
Bachelor of Science - Biotechnology
Mahatma Gandhi Mission's College of CS & IT
Nanded, IndiaMaster of Science - Biotechnology
Mahatma Gandhi Mission's College of CS & IT
Nanded, IndiaSkills
- More than 2 years of management experience in organizational leadership and relationship building
- Organized manager and leader; able to quickly assess needs of department and provide tools to resolve difficulties
- Alliance building skills necessary to department growth and success
- Coaching skills to help enhance learning and improve staff performance
- In-depth knowledge of medical coding including ICD-10, CPT, DRG, and modifier usage
- Comprehensive knowledge of general coding and compliance standards
- Proven patience and self-discipline
- Proficient with computer software applications
- Strong written, verbal & interpersonal communication skills
Timeline
Coding Manager
Clinicanywhere
08.2023 - Current
Audit Team Lead
Clinicanywhere
04.2023 - 08.2023
Team Lead, Medical Coding
Clinicanywhere
12.2021 - 03.2023
Auditor
Clinicanywhere
04.2020 - 12.2021
Coder
Clinicanywhere
04.2019 - 04.2020
Bachelor of Science - Biotechnology
Mahatma Gandhi Mission's College of CS & IT
Master of Science - Biotechnology
Mahatma Gandhi Mission's College of CS & IT
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