Harsh Shukla
Implementation Consultant
Hyderabad
Summary
Experienced Implementation Consultant at High Radius Corporation with a track record of handling Fortune 1000 clients in the North American region. Strong expertise in coordinating with internal teams, providing product training, conducting Fit gap analysis, and improving automation for Cash Application for Enterprises. Proficient in gathering client requirements, collaborating with cross-functional teams, and maintaining documentation for client training. Skilled in technology, data analysis, strategy development and Business Consulting.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
Work History
Implementation Consultant
HighRadius Technologies
Hyderabad
06.2022 - Current
- Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.
- Worked with 3 Fortune 1000 clients (Hilton Hotels & Resorts, Mattel Inc, Multicolor Corporation) across the North American and EMEA regions
- Produced monthly reports using advanced Excel spreadsheet functions.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Conducted thorough competitor analyses, identifying gaps in market share and opportunities for growth.
- Coordinated with internal teams as needed to meet customer needs and requirements while managing customer expectations across EMEA, APAC, NAM and LATAM.
- In parallel, provided strategic solutions to increase overall automation of client ARs to 70% creating 8 8-fighter impacts on the client's operational cost
- Performed fit gap analysis for customer-specific requirements identifying loopholes and improvement opportunities.
- Supported customers in all implementation phases of solution.
- Performed multiple analysis for client to improve overall automation for Cash Application in Enterprise order to cash cycle
- Maintained clear documentation of project progress, ensuring transparency among all stakeholders throughout implementation process.
- Developed strong relationships with clients, fostering trust and long-term partnerships through professionalism and expertise.
- Increased client retention with excellent communication and consistent follow-ups throughout consultation process.
Business Intern (Consulting)
HighRadius Technologies
Hyderabad
02.2022 - 06.2022
- As part of training, learnt about cash application process in order to cash cycle
- Created several case studies while identifying root causes and solving functional problems for 2 clients.
- Learnt technologies and tools which include Excel, Spreadsheets, SQL, Descriptive Analysis, and Predictive Analysis.
- Created Product market fit strategies, Market entry strategies, and ROI calculations for different products.
Education
Bachelor of Engineering - Computer Science
Chandigarh University
Mohali , India 05.2019 - 05.2023
Skills
- SQL
Data Analysis using Excel
Python (NumPy , Pandas)
Power BI
JIRA
FIT- GAP Analysis
Stakeholder management
Agile Methodology
Sharepoint , Microsoft Suite (Smartsheet , Presentation tools)
Certification
Machine Learning Specialization (University of Washington)
Timeline
Implementation Consultant
HighRadius Technologies
06.2022 - Current
Business Intern (Consulting)
HighRadius Technologies
02.2022 - 06.2022
Bachelor of Engineering - Computer Science
Chandigarh University
05.2019 - 05.2023
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