HARITHA VR
Bangalore
Summary
Currently working for BlackBuck Insights Pvt Ltd as Senior SAFe Scrum Master; with tech skills in Software Quality Assurance, Performance Testing using HP LoadRunner, Performance Centre, SOAP UI; exposure to Banking, Insurance, Retail, Life sciences and Telecom domain Bagged “Best Performer Award of the Quarter” twice from the client “British Telecom” for completing project deliverables on time without any backlogs/issues Delivered Projects on time; Experienced on problem / incident / change management and conflict resolution. Track record of providing commendable testing support to the key international clients such as Comcast (US), COX Telecom (US) Interfaced with Product Owners, Stakeholders, Customers, Delivery Managers, Project Managers and Technical Teams for cultivating cordial relations with them for securing repeat business
Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
17
17
years of professional experience
8
8
years of post-secondary education
5
5
Certifications
Work History
Technical Manager/ Sr. SAFE Scrum Master
BlackBuck Insights
Bangalore
10.2021 - Current
- Leading multiple team (each team with 8-10 members)for weekly sprints; taking daily scrum calls with Product Owner, Scrum Master, and Team
- Responsible for program management and Facilitate Sprint planning, Daily Scrum meeting, Onsite Handover meeting, Backlog Grooming, Effort Estimation, Sprint retro & Sprint review
- Facilitate the team adopt and live agile
- Sharing project status updates across the team with the metrics on the progress of the project
- Maintaining Task Boards to provide/have more visibility to Sprint backlog
- Ensuring best scrum practices are followed by the team and right tools are used
- Coordination between the teams of Developers, Testers, Product Owner and Lead Designers as necessary
- Assist team members in identifying, prioritizing and either clearing or escalating impediments
PerformanceTech Lead /Scrum Master
British Telecom
Bangalore
02.2016 - 10.2021
- Company Overview: Parent Organisation : Tech Mahindra
- Leading a team of 5 members for weekly sprints; taking daily scrum calls with Product Owner, Scrum Master, and Team
- Sharing weekly dashboards and updating the Project Status; analyzing the metrics to understand team’s performance and figuring out improvement areas
- Establishing performance dashboard for test management by identifying key performance indicators, defining reporting and dashboard standards to the Audit Team
- Organizing Sprint ceremonies - Sprint Planning, Effort Estimation, Daily Scrum calls, Show and Tell, Sprint Reports Preparation and Retrospective Meetings
- Conducting gap analysis and documenting the gap of the requirements and identifying how it impacts the product
- Ensuring best scrum practices are followed by the team and right tools are used
- Coordination between the teams of UI, Developers, Deployment team, Product Managers, Lead Designers as necessary
- Parent Organisation : Tech Mahindra
- Managed product backlog effectively, prioritizing high-value items for faster completion.
Associate-Projects/ Tech Lead
Cognizant Technology Solutions
Bangalore
12.2007 - 02.2016
- Introducing scenarios for Test Strategy, Test Case, Defect Report, Periodic and End of Project Report using LoadRunner, Jmeter, Blazemeter, Performance center, Stubbing using SoapUI and SVN, Jenkins and GIT Lab
- Creating test cases that test system stress, performance, or complete end-to-end business threads
- Managing the scope of Load/Stress/Soak Testing within the context of each release/delivery
- Monitoring all the servers at the time of test execution
- Reviewing and accepting business requirements, developing BTRs & Test Plans; managing schedules, supervising test plan development and execution, coordinating with other teams for successful releases
- Participating in the test environment set-up and ensured that the facilities, test tools and scripts of shortlisted business scenarios were in place to successfully perform the required testing effort
- Identifying the areas of bottlenecks & breakdown; taking steps to achieve zero client complaints through the application of troubleshooting tools like Root Cause Analysis, Risk Assessments, and Job Risk Analysis
- Developing comprehensive test plans assuring the overall quality of the project, including performance and scalability of the scripts on the basis of 90th percentile
- Conducting performance testing and analyzing reports for every release; identifying bottlenecks and memory leaks using monitoring tools
- Analyzing the project and gathering non-functional requirements; preparing test strategy / test plan and get it reviewed and sign-off with the client
- Making final test report which includes client side and server side metrics
- Preparing project documents like Test Strategy, Test Plan, Estimations, Milestone reports, Metrics Reports, WSR and Daily status Reports
- Communicating with different teams and multiple vendors to deliver the project on time
- Maintaining demand sheet of the resources in the project and Collision Calendar
- Collaborated with product managers to define technical requirements and develop innovative solutions for complex problems.
- Enhanced application performance by identifying bottlenecks and optimizing code.
- Reduced system downtime with proactive monitoring, timely troubleshooting, and efficient issue resolution.
Education
PGBDA - Finance
Symbiosis Center of Distance Learning
Pune India 06.2010 - 05.2012
Bachelor of Engineering - ECE
Sapthagiri College of Engineering
Tamilnadu 08.2003 - 05.2007
12th Standard -
TES Higher Secondary School
Krishnagiri, TN 08.2001 - 03.2003
10th Standard -
Velankanni Matriculation School
Krishnagiri, TN 06.2000 - 03.2001
Skills
Performance Engineering
Vbscripting
Product owner/Product Manager
- Effort Estimation
- Resource Optimization
- Team Building & Leadership
Customer requirements analysis
Backlog management
Coaching and mentoring
Team facilitation
Leading scrum meetings
Agile coaching
Agile best practices
Team collaboration
Interpersonal communication
Mainframes
Performance Engineering
Excellent communication
Sprint planning
Scrum framework expertise
Project management
Stakeholder management
Certification
Certified Scrum Master
Timeline
Technical Manager/ Sr. SAFE Scrum Master
BlackBuck Insights
10.2021 - Current
PerformanceTech Lead /Scrum Master
British Telecom
02.2016 - 10.2021
PGBDA - Finance
Symbiosis Center of Distance Learning
06.2010 - 05.2012
Associate-Projects/ Tech Lead
Cognizant Technology Solutions
12.2007 - 02.2016
Bachelor of Engineering - ECE
Sapthagiri College of Engineering
08.2003 - 05.2007
12th Standard -
TES Higher Secondary School
08.2001 - 03.2003
10th Standard -
Velankanni Matriculation School
06.2000 - 03.2001
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