Accomplished Team Manager with over 5 years of leadership experience, notably at Cognizant and Bank of America, where I spearheaded process improvements and compliance adherence, enhancing monthly metrics significantly. Expert in client onboarding and Swift Payments, my proactive approach and certified investment banking knowledge drive operational excellence and team success.
In State Street Corporation worked under Alternate Investment Solutions for Anti Money Laundering Periodic Review process as Team Leader Supervisor. The process involves in performing periodic Reviews for the AIS Clients based on the risk rating, performing checks according to the Aml rules and regulations based on jurisdictions and procure the updated documents from the clients and move them further for screening and identify if there is any pep (politically exposed person) associated with the reviewing entity. Discounting world check hits and providing Lexis Nexus Report to the associates.
Working in AML process as Team lead wherein managing a team, handling escalations, preparing monthly reporting KPI’s, day to day operations, performing performance appraisal of the team, collaborating with onshore partners and Senior management. Conducting monthly check-Ins for reportees and gauging the performance.
Reference Data and Client static Data Services works on the Static Data for Clients who deals with Derivative and Foreign Exchange products. Deals with Data maintenance on which Trade confirmations, affirmations, Monthly Statements, Collateral Statements are sent. Works on Standard Settlement Instructions setup, amendment and Deletions for Settlements which are routed thorough Swift (Society for Worldwide Interbank financial Telecommunications) with message MT 202, MT 103, MT 202COV103, etc. Working on Static Maintenance of Treasury Cl ients and Setting them up on Banks internal application and also Setup Nostro Accounts. As I am part of Reference Data Services and Client Static Data Services in Derivative and Foreign Exchange.
Handle 5 different queues:
1. Acid: The client sends their contact information to our internal department which in turn raise a Request to Add/Amend/delete the contact details like Phone number, Fax number, Email Address, Attention name in Acid Application which is a data base and enables them to send Trader confirmations, Advice Notices, Monthly statement, Collateral Statements to the updated contact details, updating of ISDA sub agreements in our internal systems
2. FPS: FPS stands for Fund Processing System. Client sends the Standard Settlement instructions to our internal department and book a trade. Our internal Department raise a Request to Add/Amend/Delete the SSI in FPS, once we setup the SSI we will send it for approval, then it goes through call back and if all the SSI details are confirmed with the client and they are approved. The SSI which we setup are used for Cash Payment in Derivative Products like Interest Rate Swaps. Etc.
3. Jcash is an application in which we Add/Amend/Delete SSI. Clients send the Standard Settlement instructions to our internal department and book a trade. Our internal Department raises a Request to Add/Amend/Delete the SSI in Jcash, we setup the SSI, create payment id and send it for approval, then it goes through call back and if all the SSI details are confirmed with the client and they are approved. After that Requestor initiate the payment and make the payment and Jcash sends the swift message.
4. Nostro Setups: we also get Requests to Add/Amend/Close Nostro Account Setup. First we setup the Nostro Account in Jcash and then Link Nostro SSI to the Nostro Account and then if everything is fine it is approved. We Create Nostro Account to facilitate the fund Transfer from one Bank to other Bank.
5. Summit: In Summit we Setup the Client and also Add/Amend/Delete the SSI which comes under Treasury Department. We also setup Our Nostro SSI in Summit.
Apart from the BAU I also trained to new Associates and Interacting with LOB when needed via email, IM or a phone Call. Handling Projects which involved technological changes and completing them in Time.
The whole process involves Research, Investigation, and Analyzing. Setting up of the Client on the Banks systems. Queue’s Management and work allocation to the team members. Handling escalations and preparing RCA’s (Root Cause Analysis) on the escalations. We will check AML/KYC for Onboarding clients and off board Clients in our internal systems.