Summary
Overview
Work History
Education
Skills
Disclaimer
Timeline
Generic

Hanumanthu Jyothirmai

Hyderabad

Summary

Experienced travel professional with strong skills in planning and managing travel itineraries. Adept at fostering team collaboration and ensuring seamless execution. Known for adaptability and delivering results in dynamic environments. Strong problem-solving abilities, excellent communication skills, and customer-focused approach ensure impactful travel experiences.


Having overall 15+ years of experience as follows:


1. Working with Azent Overseas Education as a Destination Manager USA from June 2018 to till date.

2. Worked with IDP Education India Pvt Ltd as a USA Counselor from Dec 2014 to June 2018.

3. Worked with Manya Education Private Limited is the Indian partner of The Princeton Review (TPR) as a USA Admission Advisor from January 2014 to Dec 2014.

4. Worked as a USA and Canada Counselor in The Chopras Overseas Education Consultancy from December 2011 to December 2013.

5. Worked as a Counselor in X-Design Ventures Private Limited from March 2010 to September 2011.

6. Worked in Marketing Department (ISD-NID) in Electronics Corporation of India Limited from March 2008 to February 2010.

Overview

17
17
years of professional experience

Work History

Destination Manager - USA

Azent Overseas Education
06.2018 - Current
  • Client Relations / Development
  • Achieve targets for Leads, Applications, and student finalizations/confirmations – on an intake basis
  • Provide professional and quality counselling sessions that exceed customer and client expectations
  • Support execution: destination-wise activity calendars to deliver pipeline leads and conversion targets by intake
  • Build strong client support by 100% compliance with all application processes
  • Be a productive and effective member of the office team; and support Office operations by exhibiting a collaborative operating style thereby building team spirit
  • Counsellor Training and Certification (destination knowledge, converting lead to committed, application management, visa counselling and pre departure)
  • Application Quality Control
  • Analytics and Reporting

USA Counselor

IDP Education India Pvt Ltd
12.2014 - 06.2018
  • Provide information and advice to students including offshore students and their families regarding study opportunities in the USA
  • Submit applications to institutions, obtain offers and facilitate enrolments
  • Follow up leads and contacts and maximize number of students application submitted and finalized enrolment with IDP
  • Support IDP network students
  • Assist students with on-arrival issues and provide them with on-shore IDP Services
  • Promote IDP IELTS Tests and assist in increasing test bookings
  • Data entry of student applications
  • Manage and store student files through the established filing system
  • Follow standard CRM sales process to record and update all student interactions and applications, follow through on students’ enquiries and applications
  • Continually enhance product knowledge base through client trainings, workshops, briefing sessions, visits and peer discussions and IELTS Customer Service Training
  • Attending to student face-to-face, phone and email enquiries in a timely and professional manner
  • Follow through on student enquiries, requests or complaints and provide information and assistance as required
  • Manage in-house interview sessions where students can meet institutions to submit spot applications
  • Managing reception occasionally including responding to and redirecting queries where required
  • Maintain and update all generic IDP and institutional information materials
  • Assist in identification of opportunities and threats in the market
  • Work with marketing staff and institution representatives in strategies for promoting institution
  • Build good working relationships with IDP network counselors and marketing and admissions staff from institutions
  • Display consistent high level of professionalism at work
  • Adhere to IDP process, policies and Code of Conduct

USA Admission Advisor

Manya Education Private Limited
01.2014 - 12.2014
  • Company Overview: Indian partner of The Princeton Review (TPR)
  • Assesses future students to ensure they have the potential, traits, characteristics, qualifications and financial wherewithal to be enrolled through graduation
  • Advises students in program selection, test counseling, registration, etc
  • Provides general customer service to students from enrollment through graduation
  • Assist in helping students clarify their educational, career, and life goals
  • Assist students in choosing majors, minors, and courses that are aligned with the students’ interests, educational, career, and life goals
  • Assist students in improving their academic skills and referring them to appropriate support services as needed
  • Assist in removing barriers to students’ academic success
  • Assess students’ needs, interests, strengths, and weaknesses and use this assessment to provide individualized advising
  • Provide encouragement and support for students’ educational, career, and life goals
  • Provide the context for meaningful advisor/student relationships in which students are listened to and recognized as individuals with individualized goals
  • Assist students in making important decisions that will impact their academic, career, and personal futures
  • Provide information within the scope of one’s knowledge and experience
  • Refer appropriately in matters beyond the scope of one’s knowledge and experience
  • Indian partner of The Princeton Review (TPR)

USA and Canada Counselor

The Chopras Overseas Education Consultancy
12.2011 - 12.2013
  • Provide career counseling and career development sessions for graduates and alumni
  • Develop career services programs that will help students in exploring and planning career options
  • Work with students on their needs for career development
  • Conduct trainings, workshops, lectures, presentations, and other events to develop career planning and employability skills for students
  • Develop positive working relationships with faculty, administrative and co-workers to achieve desired goals
  • Coordinate with academic advisors to help students in making career choices based on their academic majors
  • Research and analyze current employment trends in various industries
  • Educate students on resume building, interview skills, and professionalism
  • Conduct mock interviews and job search workshops for students
  • Conduct career awareness events and job fairs for students
  • Execute outreach programs to promote career services among students
  • Maintain a database of student academic and employment records
  • Excellent command of spoken and written English as well as the local language
  • An ability to communicate effectively with colleagues, students and other members of the public of all age groups and social backgrounds
  • Ability to learn on own initiative and research best study options for students

Counselor

X-Design Ventures Private Limited
03.2010 - 09.2011
  • Management of Human and Physical resources
  • Maintenance of office Records and Documents
  • Screening of Resumes and Selection of the most qualified applicants
  • Assisting the higher authorities in all efforts
  • Active Participation in Business meetings with Executive teams
  • Monitoring of Training Sessions with respect to Company’s Protocol
  • Generating Feedback reports of the customers (trainees) and asset management

Marketing Department (ISD-NID)

Electronics Corporation of India Limited
03.2008 - 02.2010
  • Work Order booking, Sales execution, raising Delivery Chellan, Invoice (all this information is sorted using DBS Package), preparing Sundry debtor’s statements and official correspondence
  • Good at Documentation skills and Analytical skills
  • Develop a positive and receptive attitude towards changes in the industry
  • Ability to quickly Grasp, Deploy the Technologies and Environment

Education

Bachelor of Science - M.S. Cs

Dewan Bahadur Padma Rao Mudaliar Womens College
Hyderabad
07.2006

Skills

  • Teamwork and Collaboration
  • Customer Service
  • Time Management
  • Problem-solving abilities
  • Team Collaboration
  • Multitasking Abilities
  • Adaptability and Flexibility
  • Decision-Making
  • Partnership Development
  • Reliability
  • Active Listening
  • Relationship Building
  • Task Prioritization
  • Analytical Thinking

Disclaimer

I hereby declare that all the information is true to my knowledge.

Timeline

Destination Manager - USA

Azent Overseas Education
06.2018 - Current

USA Counselor

IDP Education India Pvt Ltd
12.2014 - 06.2018

USA Admission Advisor

Manya Education Private Limited
01.2014 - 12.2014

USA and Canada Counselor

The Chopras Overseas Education Consultancy
12.2011 - 12.2013

Counselor

X-Design Ventures Private Limited
03.2010 - 09.2011

Marketing Department (ISD-NID)

Electronics Corporation of India Limited
03.2008 - 02.2010

Bachelor of Science - M.S. Cs

Dewan Bahadur Padma Rao Mudaliar Womens College
Hanumanthu Jyothirmai