Hanisha Darisi

Lead - Analyst

Concentrix Daksh Services India Pvt Ltd

Hyderabad, Telangana

03.2018 - 06.2023

As a analyst, working closely with a vendor team of developers, testers and project managers, and client team managers.
Having deep understanding of the product development lifecycle using Agile Methodology and relevant prior experience in drafting epics and user stories, use case documents.
Worked closely with the Operations teams to ensure smooth transitions across the teams and ensuring that the teams meet their assigned targets as per the clients requirements.
Managed product backlogs, refined user stories, and ensured alignment between stakeholder expectations and technical feasibility in a fast-paced Agile environment.
Continuously updated knowledge of industry best practices and emerging trends, sharing insights with colleagues to drive continuous improvement within the team.
Engaged with stakeholders through regular workshops, interviews, and demos to ensure product alignment with user needs and market trends.
Provided ongoing support to teams post-launch, conducting training sessions and addressing user feedback for continuous improvement.
Facilitated requirements gathering sessions and provided leadership and guidance to project teams to ensure successful project delivery.
Successfully launched a content management platform operational efficiency by 25%, adopted by over 20+ small-to-midsize firms.
Assisted senior business analysts in gathering and documenting business and functional requirements.
Collaborated with IT and product development teams to integrate real-time monitoring solutions and improving response times.
Participated in Scrum ceremonies with scrum team, daily review meetings with internal and external stakeholders.
Creating the requirement traceability matrix (RTM) for the projects, and maintaining a record for all the approvals.
Escalating issues on priority and time basis to internal and external stakeholders and heading to the resolvancy of the issue to the respective teams to ensure healthy maintenance at project and sprint levels.
Participating in project planning and management and voicing out opinions and trying to derive meeting outcomes.
Worked with QA teams to develop test cases and ensure comprehensive user acceptance testing (UAT), verifying that system updates met business needs and adhered to project timelines.
Participated and provided input in the test advisory meetings on deciding the testing methods and test conditions. Writing testing scenarios.
Assisted teams in documentation of the requirements to prepare the business requirement documentation, functional requirement documentation.
Collaborated with clients and multiple levels of stakeholders and buyers and onshore departments to respond to questions and concerns regarding project details.
Implemented process improvements that increased efficiency within the department, allowing for greater focus on high-impact projects.
Created dashboards to monitor and track key performance indicators.
Generated ad-hoc reports to evaluate specific business requirements.
Utilized data visualization techniques to present and explain complex data sets.
Developed complex dashboard and reporting tools to track business performance metrics.
Generated standard and custom reports to provide insights into business performance.

Summary

Overview

Work History

Lead - Analyst

Education

Bachelors in Information Technology - Information Technology

Skills

Certification

Timeline

Lead - Analyst

Bachelors in Information Technology - Information Technology

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