Hamu Naik Tejavath

➢ Making visit plan as per schedule and business requirements

➢ Responsible for visual merchandising and guiding the team

➢ Conducting trainings on latest retail modules and product knowledge

➢ Ensuring and involving in stock inward and outward, taking more initiatives on inf and price mismatches

➢ coordinating with store managers and category heads for smooth functioning of business

➢ Advising and involving in marketing related issues and guide & suggesting the same

➢ Making tour activity plan for day to day & month to month,

➢ Merchandise availability throughout the year/month

➢ Offer and Promotions updating on sections,

➢ Ensuring about Proper Branding on Section and Stock availability ➢ Reporting Structure to all Back end /HO People in daily basis,

➢ Played a key role in advertising sessions- sending messages to customer about offers and new stock details,

➢ Creating confidence to staff by giving training on selling skills &Motivating the staff daily for sales/activities

➢ Created detailed sales action plans which assisted in the coaching of sales representatives to improve performance to over 95% attainment in customer satisfaction and 10% increase in sales

➢ Managed inventory control/Shrinkage by conducting weekly and monthly counts

➢ Improved overall customer satisfaction from 80% to 93% by implementing realistic targets and demonstrating accountability

➢ Reinforced company initiatives and trained employees on new products, services and operational changes. ➢ Develop, assign and monitor sales goals for retail personnel. These goals were determined based on what the company was looking for plus what the location needed to show growth and improvement.

➢ Ensure that customers and prospective customers were treated with the highest levels of courtesy and professionalism.

➢ Resolved customer concerns in a timely and empathetic manner.

➢ Achieved year over year net growth in sales over the last year anywhere from 1 to 5%.

➢ Responsible for day to day operations and management- hiring, training and overseeing six retail staff; effectively implemented annual performance reviews

➢ Prepared annual budgets, tracking income and expenses to ensure goals are met.

➢ Managed a successful sales team, consistently achieving and exceeding monthly sales targets.

Here I played the role entire Area operations EOB Stores like e:g Franchise owned stores & Company Owned & Company costing runned stores EBO 25 Stores Operations.

Awards : Consistently Won 4 best Area Sales manager Awards @ Pan India Level