Guru Krishna V GURUKRISHNA

Working as a Regional Underwriter for AP & Telangana region for Commercial Vehicles segment.

Executed comprehensive risk evaluations to determine policy acceptability and pricing strategies for the Region.

Conducted Agent Engagement Activities to increase Business in Profit Pool Segments for the region.

Conducting Amplify Sessions with Cross functional verticals to increase Gross premium in the region in Profit pool Segments.

Evaluation of Fleets as per process guidelines and approval of the same and periodic reviewing of the onboarded fleets by analyzing Claims trends and providing pricing corrections if needed or discontinuing the sourcing by having a Joint call with Business Team.

Presenting the OR Dashboards to business team and conducting discussion forums to increase profitability in the Region.

Championed insurance claims process by providing expert knowledge and building positive, trusting relationship to support clients during challenging times.

Handled claims consistent with client and corporate policies,procedures, best practices and regulations.

Had coordinated with IT team in providing inputs in developing or modifying claims management software, identifying crash scenarios and providing technical inputs while resolving raised tickets.

Assisting IT team in identifying errors and providing mails to them about the errors faced by ground level users of claim management software.

Handling and training Tab based virtual Claim Management system

Generating backend policy details to make claim decisions.

Negotiating settlements with claimants.

Ensuring a fair settlement and good customer service for the client.

Liaise with Garages to implement cost effective repairs in order to reduce Average claim cost.

Thorough documentation and general office administration.

Ensuring the customer is treated fairly and that the customer receives excellent service in accordance with industry and company guidelines;

Negotiating settlements with claimants.

Ensuring a fair settlement and good customer service for the client.

Liaise with Garages to implement cost effective repairs in order to reduce Average claim cost.