Goutham Chakravarthy
Secunderabad
Summary
Experienced leader with a proven track record of leading high-performing teams and driving organizational growth through strategic initiatives. Skilled in directing cross-functional projects, resulting in significant process improvements and operational efficiencies. Adept at fostering collaborative environments and delivering impactful results through strong leadership and effective communication skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Director Clinical Operations
Perceptive (Formerly Invicro)
09.2021 - Current
- Oversaw Imaging services team and quality assurance processes, improving processing accuracy and integrity, and reducing query rates by 40% in clinical trials.
- Provide leadership and mentoring to the Image Services team
- Supervise other Clinical Services departments on a local basis
- Develop growth/promotion opportunities and job responsibilities
- Establish a training and certification program for staff
- Implement multiple workflow options for image processing to maximize efficiency
- Relay imaging results in a timely manner to the next step in the process
- Manage project leads and establish business relationships
- Contribute to the development of detailed cost structures for operation functional areas
- Develop metrics for various workflows and establish them
- Provide support for candidate sourcing, interviewing, hiring, and evaluating direct and indirect reports
- Plan resources and capacity with global Imaging Services leadership
Associate Director of Operations
CALYX (Formerly Parexel)
01.2021 - 06.2021
- Led a cross-functional team that reduced clinical trial timelines by 20% through the implementation of new process optimizations and electronic data capture systems.
- Conduct formal staff quarterly reviews and annual salary review cycles for 160+ staff
- Take on responsibilities of leadership, line management and development of the operations team ensuring the organizational performance objectives & personal development are achieved
- Lead results driven partnerships, teamwork, open communication, build partnership with poise and objective driven through problem solving
- Lead strategical and tactical therapeutic SMEs, work on software development and validation
- Take ownership of collation of project statuses, timeline and prevent potential issues
- Provide Project managers guidance in resource determination and SME identification
- Lead Process improvement by evaluating quality metrics against the project team in collaboration with Project managers and cross functional teams
- Lead the updating of operational SOPs, workflows in compliance with GCP
- Guides Associates, Project managers of work directions and workflow
- Support cross functional partnership within the core groups
- Create Staff Development plans within the organization through succession plan
- Empowered team members by delegating responsibilities effectively while still offering support when needed.
- Implemented risk management strategies to mitigate potential operational disruptions or losses.
- Enhanced communication between departments by developing clear channels for information sharing and collaboration.
- Provided leadership during periods of change, guiding staff through transitions while maintaining high levels of morale and productivity.
- Implemented quality control measures to ensure consistent product delivery and customer satisfaction.
- Initiated process improvements that led to increased output without sacrificing quality or customer service standards.
- Improved operational efficiency by identifying bottlenecks in workflows and implementing targeted solutions.
- Managed complex projects with tight deadlines, ensuring timely completion and seamless execution.
- Established performance metrics to track progress against organizational goals, providing valuable insights for continuous improvement efforts.
- Boosted employee satisfaction through the development of comprehensive training programs and performance management initiatives.
- Championed diversity within the workplace by creating an inclusive environment that welcomed individuals from different backgrounds.
- Oversaw the implementation of new technology systems to modernize operations and increase overall efficiency.
Associate Director of Operations
Parexel
11.2013 - 01.2021
- Built and led a high-performing clinical operations team of 160+, fostering a culture of continuous improvement and reducing staff turnover by 30% through mentorship and professional development programs.
- Responsible for Business continuity plan for Medical Imaging globally
- Work alongside designated operational, software development, and product development representatives to focus on departmental efficiency efforts
- Assists with the oversight of the Imaging Lab in India including the evaluation of equipment needs, upgrades, third party software validation, and calibration
- Assists with drafting the capital budget, salary, and resource plans as they pertain to the laboratory environment and support functions
- Implemented risk management strategies to mitigate potential operational disruptions or losses.
- Enhanced communication between departments by developing clear channels for information sharing and collaboration.
- Initiated process improvements that led to increased output without sacrificing quality or customer service standards.
- Championed diversity within the workplace by creating an inclusive environment that welcomed individuals from different backgrounds.
- Established performance metrics to track progress against organizational goals, providing valuable insights for continuous improvement efforts.
- Cultivated a culture of continuous improvement by encouraging feedback from staff at all levels within the organization.
Manager Imaging Lab
Parexel
06.2010 - 11.2013
- Negotiated and managed relationships with key vendors, resulting in a 15% improvement in vendor performance and on-time delivery of trial milestones.
- Provided support for audit support, client visits, and sales purposes
- Provide Imaging Lab tours to client visits, and sales purposes
- Perform new hire orientation and required core training for Imaging Assistants and Imaging Research Associates
- Provide additional training/support to all functional groups
- Assist with the management of training records
- Liaise with the following groups: Application Development, Process Quality Management, PSG, Medical, Business Development, HR, and all functional groups
- Act as an operational lead in support of Imaging's core products, Global Imaging, and Tracking
- Assist in the development of product feature sets for short term operational efficiencies as well as long term strategic direction of products
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Supervisor Imaging Lab
Parexel
11.2007 - 06.2010
- Oversaw clinical data management and quality assurance processes, improving data accuracy and integrity, and reducing query rates by 40% in clinical trials.
- Perform new hire orientation and required core training for IAs and IRAs
- Provide additional training/ support to all functional groups
- Assist with the management of training records
- Consult with the following groups: Application Development, Process Quality Management, Production Services Group, Medical scientific, Business Development, HR, and all functional groups
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Student Researcher
Forschungszentrum Julich, Germany
03.2005 - 03.2006
- Work with cross-functional team that reduced design timelines by 20% through the implementation of new process optimizations
- Hardware Circuit design of the Galvanic Vestibular stimulation unit (GVS)
- (Galvanic Vestibular Stimulation Unit Design for therapeutic treatment of Neglect Syndrome Patients
- The involved circuit design of the entire equipment using 5spice and Protel following the IEC 60601 norms)
- Publication: "Galvanic Vestibular Stimulation Unit for the treatment of Neglect syndrome patients"
- Prepared fact sheets, tables, and graphs to summarize research results.
- Completed designated tasks with efficiency and accuracy in order to support research objectives.
- Interpreted and analyzed research data to draw conclusions on outcomes.
- Performed research into study topics to increase knowledge and to provide valuable contributions.
Education
MBA - International Business
Pondicherry University
Puducherry01.2010
Master of Science - Biomedical Engineering
FH Aachen University of Applied Sciences
Aachen Germany01.2006
Bachelors in Technology - Biomedical Engineering
Jawaharlal Nehru Technological University
Hyderabad01.2002
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- Operations management
- Creativity and innovation
- Organizational development
- Budget control
- Staff development
- Program management
- Business planning
- Financial reporting
- Hiring and retention
- Business continuity
Accomplishments
- Supervised team of 150 staff members
- Led a cross-functional team that reduced clinical trial timelines by 20% through the implementation of new process optimizations and electronic data capture systems
- Managed a clinical operations Merit budget, salary corrections, resource planning and implemented cost-saving measures that resulted in a 20% reduction in overall trial costs while maintaining quality and compliance.
- Ensured 100% regulatory compliance for all clinical trials, achieving zero major audit findings across multiple international regulatory inspections.
- Built and led a high-performing clinical operations team of 50+, fostering a culture of continuous improvement and reducing staff turnover by 30% through mentorship and professional development programs.
- Directed the integration of advanced analytics tools and clinical trial management systems (CTMS), which improved data tracking and reporting, leading to a 15% increase in operational efficiency.
- Successfully expanded clinical trials into APAC markets, navigating regulatory hurdles and local compliance requirements, resulting in a 20% increase in global trial reach.
- Collaborated with R&D, regulatory, and medical scientists teams to streamline trial protocols, leading to a 10% reduction in protocol amendments and ensuring alignment with clinical development goals.
Certification
- Managing Excellence
- Lean Six Sigma Green Belt - Parexel
Hobbies and Interests
- Gardening
- Travel
- Designing
- Cricket
Awards
Never Give up - Parexel
Travel, gardening, design, cricket
Love to travel, meet different people to collaborate. Own a small garden, develop in leisure. Always think of creative design in every situation for best possible outcomes. Enjoy playing cricket with friends and colleagues
Languages
Telugu, Hindi, Tamil
Native language
English
Proficient
C2
German
Intermediate
B1
Timeline
Director Clinical Operations
Perceptive (Formerly Invicro)
09.2021 - Current
Associate Director of Operations
CALYX (Formerly Parexel)
01.2021 - 06.2021
Associate Director of Operations
Parexel
11.2013 - 01.2021
Manager Imaging Lab
Parexel
06.2010 - 11.2013
Supervisor Imaging Lab
Parexel
11.2007 - 06.2010
Student Researcher
Forschungszentrum Julich, Germany
03.2005 - 03.2006
MBA - International Business
Pondicherry University
Master of Science - Biomedical Engineering
FH Aachen University of Applied Sciences
Bachelors in Technology - Biomedical Engineering
Jawaharlal Nehru Technological University
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