Volunteer Work & Community Involvement
Gorthy Sai Sathvika
Product Trainer
Hyderabad
Summary
Product Trainer at Sutherland Global Services, skilled in onboarding processes and virtual training. Achieved enhanced employee retention through engaging programs and improved customer satisfaction via impactful product demonstrations. Leveraged feedback analysis to refine training materials, fostering teamwork and effective mentoring across departments.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Product Trainer
Sutherland Global Services
06.2023 - 02.2026
- Collaborated with product development teams to ensure accurate representation of features during training sessions, leading to better understanding among users.
- Increased employee retention rates through informative and engaging new hire onboarding programs that promote company culture and values.
- Identified areas for improvement within existing training programs using data-driven evaluations, leading to enhanced performance outcomes across multiple departments.
- Enhanced the overall customer experience with in-depth product demonstrations and hands-on sessions, resulting in increased satisfaction scores.
Education
Bachelor of Science - Electrical, Electronics And Communications Engineering
Marri Laxman Reddy Institute of Technology And Management
Hyderabad, India 04.2001 -
Skills
Onboarding processes
Mentoring
Virtual training
Training delivery
Product demonstration
Feedback analysis
Training material updates
Student rapport
Teamwork
Time management
Interests
Intellectual & Self-Improvement
Creative Pursuits
Timeline
Product Trainer
Sutherland Global Services
06.2023 - 02.2026
Bachelor of Science - Electrical, Electronics And Communications Engineering
Marri Laxman Reddy Institute of Technology And Management
04.2001 -