Gayathri Kutikuppala

Dynamic and detail-oriented IT Infrastructure Specialist with 3.9 years of experience in managing hybrid cloud and on-premises environments. Proficient in Azure administration, Windows system administration, and enterprise-scale infrastructure operations, with additional exposure to Linux environments. Skilled in patch management, server compliance, user access control, and virtualization platforms including Nutanix and vCenter. Adept at maintaining systems for global enterprise environments. Aiming to leverage my hybrid expertise in cloud and on-prem infrastructure to contribute in roles such as Azure Administrator, Cloud Infrastructure Engineer, or DevOps Specialist.

• Cloud Platforms: Microsoft Azure (VMs, Storage, IAM, Update Management, Monitoring)
• System Administration: Windows & Linux Server, Patch Management, Compliance, Software Deployment
• Tools: Azure Portal, SCCM, WSUS, SFTP, Nutanix, PowerShell, Remote Desktop, Log Analytics
• Virtualization: VMware vCenter, Nutanix
• Infrastructure Operations: Multi-region support, server health monitoring, vulnerability management
• Security & Access: Azure AD, Active Directory, MFA, RBAC, IAM, User Access Requests, Password Reset
• Other: PowerShell scripting for automation, Basic Terraform (learning), Azure DevOps Pipelines (learning), Ticketing Systems, SLA-based Support

• Managed 400+ on-prem and Azure servers across multiple global regions
• Performed monthly patching using SCCM, WSUS, and Azure Update Management
• Deployed and maintained software on Windows and Linux servers in both cloud and IDC environments
• Created and managed user accounts, access, and password resets via Azure AD and IAM policies
• Monitored infrastructure health and resolved server, patch, and vulnerability issues
• Ensured system compliance with internal standards and performed regular audits
• Participated in migration from VMware vCenter to Nutanix virtualization
• Followed ITIL processes and met SLAs for infrastructure availability and incident response
• Investigated failed software installations and compliance errors using event logs, SCCM reports, and diagnostic tools
• Coordinated with cross-regional teams to troubleshoot infrastructure incidents and ensure high availability
• Diagnosed and resolved server-related issues such as patch failures, service disruptions, and login/access problems across Azure and IDC environments
• Troubleshot Windows update failures, SCCM deployment errors, and disk space or performance alerts

• Sustained 99%+ patch compliance rate across cloud and on-prem infrastructure
• Improved server uptime and reduced patch-related incidents through proactive monitoring
• Used powershell scripting to automate routine administrative tasks, reducing manual workload by 30%

Microsoft Certified: Azure Fundamentals (AZ-900)

I hereby declare that the above information is true to the best of my knowledge.