Akhil Raj
Business Analyst
Hyderabad
Summary
Experienced business analyst with six years of knowledge in analyzing intricate business procedures and finding areas for development. a demonstrated history of converting corporate needs into workable solutions, leading to improved operational effectiveness, and raised profitability. Combined with effective communication and stakeholder management skills, analytical strength, and problem-solving prowess. Knowledgeable about using data-driven insights to support well-informed decision-making and improve business success.
Overview
6
6
years of professional experience
13
13
years of post-secondary education
5
5
Certificates
Work History
Business Analyst
Brickendon Consulting
India, 500001, Hyderabad
1 2023 - 1 2024
- Engaged cross-functional teams to create and enhance RFP/Proposal documents for international clients, achieving 40% improvement in client satisfaction
- Implemented strategic fee adjustments, reducing company costs by 15% and increasing annual profit margins by $180,000
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions
- Assisted sales teams in crafting targeted proposals based on client needs assessment, contributing to increased revenue generation
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations
- Focused on clarity and value proposition to drive client engagement
- Analyzed transaction fee data across several payment processors
- Orchestrated cross-functional initiative to integrate mobile payments into platform
- Achieved 30% surge in mobile transactions and 20% increase in user retention
- Delivered in-depth workshops on Basel norms to 45 senior leaders and staff
- Increased understanding of regulatory requirements by 35%
- Resulted in 20% improvement in compliance audit scores.
Manager
COMVIVA
Bangalore
01.2022 - 11.2022
- Managed digital transformation projects for global clients
- Organized requirements for Digital Payment products, aligning with client and regulatory needs
- Conducted thorough requirement elicitation and feasibility analysis
- Analyzed client business requirements through document analysis, interviews, and workshops
- Negotiated solutions to meet complex requirements within deadlines
- Collaborated with product managers to align product vision with market trends
- Developed product roadmap and prioritized features accordingly
- Provided recommendations for system improvements based on market studies
- Managed stakeholder expectations and fostered positive business relationships
- Supported pre-sales activities with compliance, POC, and presentations
- Assisted in RFP/RFI processes for Business Development and Sales teams
- Identified and addressed product process inefficiencies through gap analysis
- Conducted comprehensive product training sessions for client readiness
- Ensured smooth transitions during project go-live phases
- Implemented strategies to enhance client satisfaction and project outcomes
- Maintained detailed documentation of project requirements and progress
- Facilitated cross-functional communication and collaboration
- Monitored project timelines and budgets to ensure adherence
- Managed risks and issues proactively to minimize project impacts
- Evaluated project success against defined objectives and KPIs
- Implemented continuous improvement initiatives based on project learnings
- Stayed updated on industry trends and best practices in digital transformation
- Participated in strategic planning sessions for ongoing project optimization
- Provided leadership and guidance to project teams and stakeholders
- Ensured compliance with all regulatory and internal policies throughout projects.
Business Analyst
Nexamatic Software Solution Pvt Ltd.
01.2017 - 12.2021
- Coordinate between teams to facilitated cohesive business approach
- Participate in kick-off meetings with clients to initiate projects
- Prepare comprehensive Project Understanding Documents tailored to client specifications
- Attend project meetings to articulate and clarify requirements to development teams
- Regularly update clients on project status, providing detailed reports as required
- Streamline and document client requirements for clarity and implementation
- Engage in discussions with development teams to ensure alignment with project goals
- Design business processes and create detailed Business Requirement Documents
- Develop Functional Requirement Documents to outline system functionalities
- Craft System Requirement Documents specifying technical system requirements
- Create, execute, and review test cases to ensure comprehensive testing coverage
- Plan and coordinate User Acceptance Testing (UAT) phases with stakeholders
- Provide support in identifying and resolving issues encountered during UAT
- Manage stakeholder relationships, ensuring expectations are effectively managed
- Conduct post-UAT demos to showcase project outcomes and gather feedback
- Collaborate closely with partners to plan pre-production activities
- Coordinate with internal teams for seamless project deployment and production planning
- Review all requirement documents with team to refine strategic development approaches
- Liaise with process stakeholders to finalize and validate project requirements
- Ensure thorough testing of final functional aspects to align with business objectives
- Led high-impact projects like TATA AIG Credit Card and CASA TATA AIG, ensuring effective team coordination and adherence to corporate strategy, resulting in 30% increase in market penetration
- Drove client engagement by spearheading introductory meetings.
Education
Bachelor of Technology - Electrical, Electronics Engineering
KLuniversity
06.2013 - 04.2024
12th -
Narayana Junior College, Vijayawada
Vijayawada 05.2011 - 04.2013
10th -
Bhartiya Vidya Bhavan International School
TadepalligudemSkills
Stakeholder Management
SDLC
Problem solving
Requirements Gathering
Wireframing
POC
Product Development
Product Management
Jira
Agile Software Development
Product Lifecycle Management
API Integration Management
Analytical Thinking
MS Office
Waterfall methodology
Product Roadmaps
User Story Creation
Scrum Framework
Sprint Planning
Beta Testing Coordination
Wireframing and Prototyping
Business Analysis
Financial Service
Critical Thinking
Visio
Test Plan
Support Testing
Product Specifications
Gather Requirements
Excel
Workflow Diagrams
UX
Data Mapping
Timeline
Manager
COMVIVA
01.2022 - 11.2022
Business Analyst
Nexamatic Software Solution Pvt Ltd.
01.2017 - 12.2021
Bachelor of Technology - Electrical, Electronics Engineering
KLuniversity
06.2013 - 04.2024
12th -
Narayana Junior College, Vijayawada
05.2011 - 04.2013
Business Analyst
Brickendon Consulting
1 2023 - 1 2024
10th -
Bhartiya Vidya Bhavan International School
Certification
BCG - Strategy Consulting