Akhil Raj
Business Analyst
Hyderabad
Summary
Experienced business analyst with six years of knowledge in analyzing intricate business procedures and finding areas for development. a demonstrated history of converting corporate needs into workable solutions, leading to improved operational effectiveness, and raised profitability. Combined with effective communication and stakeholder management skills, analytical strength, and problem-solving prowess. Knowledgeable about using data-driven insights to support well-informed decision-making and improve business success.
Overview
6
6
years of professional experience
13
13
years of post-secondary education
5
5
Certificates
Work History
Business Analyst
Brickendon Consulting
India, 500001, Hyderabad
1 2023 - 1 2024
- Engaged cross-functional teams to create and enhance RFP/Proposal documents for international clients, achieving 40% improvement in client satisfaction
- Implemented strategic fee adjustments, reducing company costs by 15% and increasing annual profit margins by $180,000
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions
- Assisted sales teams in crafting targeted proposals based on client needs assessment, contributing to increased revenue generation
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations
- Focused on clarity and value proposition to drive client engagement
- Analyzed transaction fee data across several payment processors
- Orchestrated cross-functional initiative to integrate mobile payments into platform
- Achieved 30% surge in mobile transactions and 20% increase in user retention
- Delivered in-depth workshops on Basel norms to 45 senior leaders and staff
- Increased understanding of regulatory requirements by 35%
- Resulted in 20% improvement in compliance audit scores.
Manager
COMVIVA
Bangalore
01.2022 - 11.2022
- Managed digital transformation projects for global clients
- Organized requirements for Digital Payment products, aligning with client and regulatory needs
- Conducted thorough requirement elicitation and feasibility analysis
- Analyzed client business requirements through document analysis, interviews, and workshops
- Negotiated solutions to meet complex requirements within deadlines
- Collaborated with product managers to align product vision with market trends
- Developed product roadmap and prioritized features accordingly
- Provided recommendations for system improvements based on market studies
- Managed stakeholder expectations and fostered positive business relationships
- Supported pre-sales activities with compliance, POC, and presentations
- Assisted in RFP/RFI processes for Business Development and Sales teams
- Identified and addressed product process inefficiencies through gap analysis
- Conducted comprehensive product training sessions for client readiness
- Ensured smooth transitions during project go-live phases
- Implemented strategies to enhance client satisfaction and project outcomes
- Maintained detailed documentation of project requirements and progress
- Facilitated cross-functional communication and collaboration
- Monitored project timelines and budgets to ensure adherence
- Managed risks and issues proactively to minimize project impacts
- Evaluated project success against defined objectives and KPIs
- Implemented continuous improvement initiatives based on project learnings
- Stayed updated on industry trends and best practices in digital transformation
- Participated in strategic planning sessions for ongoing project optimization
- Provided leadership and guidance to project teams and stakeholders
- Ensured compliance with all regulatory and internal policies throughout projects.
Business Analyst
Nexamatic Software Solution Pvt Ltd.
01.2017 - 12.2021
- Coordinate between teams to facilitated cohesive business approach
- Participate in kick-off meetings with clients to initiate projects
- Prepare comprehensive Project Understanding Documents tailored to client specifications
- Attend project meetings to articulate and clarify requirements to development teams
- Regularly update clients on project status, providing detailed reports as required
- Streamline and document client requirements for clarity and implementation
- Engage in discussions with development teams to ensure alignment with project goals
- Design business processes and create detailed Business Requirement Documents
- Develop Functional Requirement Documents to outline system functionalities
- Craft System Requirement Documents specifying technical system requirements
- Create, execute, and review test cases to ensure comprehensive testing coverage
- Plan and coordinate User Acceptance Testing (UAT) phases with stakeholders
- Provide support in identifying and resolving issues encountered during UAT
- Manage stakeholder relationships, ensuring expectations are effectively managed
- Conduct post-UAT demos to showcase project outcomes and gather feedback
- Collaborate closely with partners to plan pre-production activities
- Coordinate with internal teams for seamless project deployment and production planning
- Review all requirement documents with team to refine strategic development approaches
- Liaise with process stakeholders to finalize and validate project requirements
- Ensure thorough testing of final functional aspects to align with business objectives
- Led high-impact projects like TATA AIG Credit Card and CASA TATA AIG, ensuring effective team coordination and adherence to corporate strategy, resulting in 30% increase in market penetration
- Drove client engagement by spearheading introductory meetings.
Education
Bachelor of Technology - Electrical, Electronics Engineering
KLuniversity
06.2013 - 04.2024
12th -
Narayana Junior College, Vijayawada
Vijayawada 05.2011 - 04.2013
10th -
Bhartiya Vidya Bhavan International School
TadepalligudemSkills
Stakeholder Management
Timeline
Manager
COMVIVA
01.2022 - 11.2022
Business Analyst
Nexamatic Software Solution Pvt Ltd.
01.2017 - 12.2021
Bachelor of Technology - Electrical, Electronics Engineering
KLuniversity
06.2013 - 04.2024
12th -
Narayana Junior College, Vijayawada
05.2011 - 04.2013
Business Analyst
Brickendon Consulting
1 2023 - 1 2024
10th -
Bhartiya Vidya Bhavan International School
Certification
BCG - Strategy Consulting
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