G Meenakshi

● Auditing cases investigated by the agents and giving them feedback on errors and sending reports to Manager on daily basis.
● Identifying the weak areas of the executives and guiding them during learning stage.
● Reviewing the updated policies, time to time. Working on the particular content on the SRT Tool, where the action involves properly verifying the content.
● Taking the correct action according to the updated policies like deleting, escalating on the disturbing content by listening and observing the live videos content.

● Responsible to independently handle inquiries, Invoice preparation, scheduling of invoice dates, data entry.

● Complete preliminary round of interview and forward to senior concern manager for further round and Joining formalities.

● Handle incoming and outgoing correspondence, including mail and emails and Providing general administrative support to team members as needed.

● Assist in the recruitment process by scheduling interviews and conducting initial screenings of candidates.

• Established quality control measures for instrumentation and monitored data quality to operate instrument with control limits.
• Maintained organized, safe and efficient laboratory environment to minimize accidents and prevent cross contamination.
• Analyze the waste water samples from different water sources by using different parameters and sending the reports to the units after sample analysis.