Francis Rodrigues

With the rapidly evolving technical landscape—marked by emerging data sources, novel modalities, and increasingly complex decentralized elements, expertise in data acquisition and programming has become essential for driving efficiency, process optimization, and automation. To address this niche need, a dedicated team that focuses on facilitating the availability of novel data types and ensuring seamless data flow and integration across diverse platforms and stakeholders.

Developed and directed a specialized team, enhancing external data availability by 30%, and streamlining integration processes.

Led 5 global projects, enhancing decentralized trial designs, and adopting 2 new technologies, improving efficiency by 30%.

Successfully led a cross-functional team of five in the Digital Data – MultiOmics and Imaging Data Transfer track, improving data transfer efficiency by 40%.

Spearheaded process optimization efforts, boosting efficiency, and enhancing stakeholder collaboration.

Driving and orchestrating global projects in alignment with the changing technological landscape.

Responsible for the Digital Data – Novel Modalities, MultiOmics, and Imaging Data transfer track.

Responsible for planning and executing Data Acquisition and Programming team-specific activities in relation to the assigned project area or process.

Cross-trained existing employees to maximize team agility and performance.

• Responsible for planning and executing Clinical Data Programmer team-specific activities in relation to assigned project area or process
• Drive and lead the team to ensure Trial outline overview, standardized set-up of database, transformations across clinical systems to aid start-up phase of the trials / projects
• Set directions and manage team members in meeting the team and business goals according to NN way.
• Support the department head in ensuring the optimal and flexible use of resources within the unit as well as department including hiring the talents.
• Promote continuous improvement and quality mind-set with focus on compliance to quality management system
• Develop, coach and support employees to achieve higher levels of professional competency for current and future roles and responsibilities.

• Lead the Clinical programming/build/reporting and transformation/ data science
• Oversaw daily operations of the delivery team, ensuring timely completion of tasks and adherence to company policies.
• Managing a team of 42 programmers.
• Innovation lead for the project.
• Part of the functional excellence team brainstorming to bring in innovative ideas stepping into Data Science.
• Facilitated cross-functional meetings to address challenges, share best practices, and strategize plans for future growth.
• Managing SLA Metrics, Preparing TAT Reports, Daily / Weekly / Monthly reports & dashboards, Appraisals for Team Members on monthly basis.
• Manage performance discussions and appraisals for the team.
• Enhanced team performance by providing regular feedback, coaching, and training opportunities.
• Set up additional scope of business.

• Lead a pool of programmers working on SDTM and QC.
• Managing SLA Metrics, Preparing TAT Reports, Daily / Weekly / Monthly reports & dashboards, Appraisals for Team Members on monthly basis. Acting as a single point of contact for all other departments for the team.
• Preparing action plans for the improvement of Teams.
• Handling escalated issues with the client on call or on mails.
• Responsible for monthly One on One with each team members.
• Leading, mentoring & monitoring the performance of team members to ensure efficiency in process operations and meeting of individual & group targets.
• Maintaining & ensuring stringent adherence to quality standards, identifying gaps and opportunities
• Preparing action plans for the improvement of Team.
• Preparing Weekly, Monthly performance snapshot of the team for the business, internal and customer reporting.

• Managing SLA Metrics, Preparing TAT Reports, Daily / Weekly / Monthly reports & dashboards, Appraisals for Team Members on monthly basis. Acting as a single point of contact for all other departments for the team.
• Responsible for monthly One on One with each team members.
• Leading, mentoring & monitoring the performance of team members to ensure efficiency in process operations and meeting of individual & group targets.
• Preparing Weekly, Monthly performance snapshot of the team for the business, internal and customer reporting.
• Ensure on-time delivery of the SDTM diagrams/maps.
• Work with all therapeutic areas and shared service roles to promote consistent operations, efficient use of resources and sharing of knowledge/best practices. Support management of CDM in achieving common goals.
• Manage deliverables for PDAM Next Generation studies/IDP using the Next Generation tools like DMW, CSDW, LNMT, CD, LSH, ALSC, etc.
• Ensure Inspection / Audit readiness for all the activities performed.
• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
• Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.

Consistently met project deadlines by effectively managing priorities and maintaining a strong work ethic.

Developed SDTM mapping solutions and annotated eCRFs per CDISC guidelines.

Served as project POC, aligning deliverables with PM timelines.

Managed technical delivery for EDC trials using Inform, Contivo, and internal standards.

Conducted unit testing, peer reviews, and quality checks.

Provided business advisory support and ensured audit readiness.