Summary
Overview
Work History
Education
Skills
HOBBIES AND ACHIEVEMENTS
Timeline
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FEROJ ISRAEL

Analyst
Hyderabad

Summary

Detail-oriented and reliable professional with a proven track record of managing multiple priorities while maintaining a positive attitude. Strong willingness to embrace additional responsibilities to support team objectives and drive success. Known for fostering collaborative environments and contributing to the achievement of shared goals. Committed to continuous improvement and delivering exceptional results in fast-paced settings.

Overview

6
6
years of professional experience

Work History

Analyst

Deloitte Support Services India Private Ltd.
01.2023 - Current
  • Collaborating with cross-functional teams (IT, Talent) to resolve application-related issues quickly. Creating and maintaining comprehensive documentation for troubleshooting procedures, user guides, and knowledge base articles.
  • Financial Support Expertise: Provided support for financial and business applications in Deloitte US, New Zealand, and Australia Financial Services Divisions (FSD).
  • Incident Analysis and Resolution: Analyzed and resolved incidents and service requests related to application software and hardware.
  • Pilot Program Support: Assisted in the New Zealand firm as part of a pilot initiative alongside US and USI divisions, tailored to business needs.
  • 24/7 Operations Management: Demonstrated urgency and commitment in managing operations around the clock. Problem-Solving Skills: Served as an expert problem solver, addressing queries related to Firm's business applications for partners, principals, managing directors, and employees.

Account Strategist

Regalix India Private Ltd.
01.2021 - 01.2022
  • Developed and pitched digital marketing strategies to US clients, building long-term relationships through outbound campaigns. Gave detailed presentations of strategies for developing Online Sales and Interactions via Google Ads.
  • Engaged with SMB clients to understand their business goals and recommend Google Ads solutions that align with their objectives.
  • Built and maintained strong relationships with advertisers, ensuring long-term client success and retention.
  • Stayed up-to-date with Google Ads features, industry trends, and digital marketing practices to educate and advise clients effectively.
  • Analyzed key performance metrics and recommend data-driven solutions to enhance ROI.
  • Managed a diverse portfolio of accounts, consistently meeting or exceeding performance targets and expectations, dialing over 80 clients per day.

Business Development Executive

Shell Networks and Solutions Private Ltd.
01.2020 - 12.2020
  • Identified growth opportunities, building strong client relationships and driving revenue for the company. Negotiated client contracts and agreements to cultivate profitable business transactions. Generated leads, developed sales strategies, collaborated with internal teams to expand the business.
  • Identified and qualified potential clients through market research, networking and cold outreach.
  • Developed and executed sales strategies to achieve business targets, including new client acquisition and upselling to existing customers.
  • Built and maintained long-term relationships with clients, understanding their needs and offering tailored solutions.
  • Tracked and analyzed sales performance metrics, preparing reports and forecasts for management.
  • Established a robust sales pipeline by consistently identifying, qualifying, and nurturing leads through various outreach methods.

Education

MBA - Marketing and Operations

Siva Sivani Institute of Management
Hyderabad, India
04.2001 -

Bachelor of Technology - Mechanical Engineering

Aditya College of Engineering And Technology
Surampalem
04.2001 -

Higher Secondary Education - MPC

Narayana Educational Institutions
Vizag
03-2013

Secondary Education SSC -

Adarsha Vidyalaya
Pithapuram
04-2011

Skills

  • Presentation and Public Speech
  • Business Development
  • Digital Marketing and Sales
  • MS Office
  • Tableau
  • Documentation and reporting
  • Issue identification

HOBBIES AND ACHIEVEMENTS

  • Organized and led teams at cultural events and fests in College.
  • Competed and won rewards at multiple Dance and Music events in and outside College.
  • Led the promotion and marketing team for promoting our college fest ‘SAMANVAY‘ to multiple educational institutions in Hyderabad.
  • Stood first at Rhythm and Poetry at St. Joseph College, Hyderabad.
  • Active member in Public speaking and Presentation at multiple Events and Promotions.

Timeline

Analyst

Deloitte Support Services India Private Ltd.
01.2023 - Current

Account Strategist

Regalix India Private Ltd.
01.2021 - 01.2022

Business Development Executive

Shell Networks and Solutions Private Ltd.
01.2020 - 12.2020

MBA - Marketing and Operations

Siva Sivani Institute of Management
04.2001 -

Bachelor of Technology - Mechanical Engineering

Aditya College of Engineering And Technology
04.2001 -

Higher Secondary Education - MPC

Narayana Educational Institutions

Secondary Education SSC -

Adarsha Vidyalaya

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FEROJ ISRAELAnalyst