Fairose Shaik
Relationship Manager
Hyderabad
Summary
Experienced Relationship Manager with a strong background in client relationship management, communication, and problem- solving. Skilled in building and maintaining long-term client partnerships, resulting in increased client retention and revenue growth. Proficient in financial analysis, negotiation, and CRM software.
Recognized for exceptional client service, revenue growth. and industry expertise. Passionate about delivering customized financial solutions and exceeding client expectations, Ready to leverage my expertise to contribute to a dynamic organization's success
Overview
5
5
years of professional experience
3
3
Certifications
Work History
TASC Realtionship Manager
ICICI Bank Limited
12.2018 - 05.2024
- Acquiring new institutional and hospital ensures them of opening their TASC accounts and taking the complete relationship of TASC accounts.
- Checking the accounts are activated on time and processing of casa in the account timely without any deviation.
- Responsible for marketing activities to promote asset products, 360 division of TASC for ICICI Bank.
- 360 of banking products like General Insurance, Car loan, Personal Loan, Home loan, and Credit Cards. Provide information, as requested, to shippers, customers, the sales/marketing department, and other stakeholders.
- Process payments and compile segments of monthly closings and annual reports in compliance. Building the relationship with the top management and ensuring them of prompt service in processing of CASA and FD of their TASC accounts.
- Develop and maintain a long-term relationship with a channel partner.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
Education
Diploma in Banking And Finance -
Manipal University
Bengaluru, India 04.2001 -
Bachelor of Technology - Mechanical Engineering
NIMRA COLLEGE OF ENGINEERING AND TECHNOLOGY
Vijayawada, India 04.2001 -
Skills
FINANCIAL ANALYSIS
PROBLEM SOLVING
CLIENT RETENTION
CRM SOFTWARE
PRESENTATION
NEGOTIATION
Certification
Diploma in banking and finance
Timeline
National Institute of securities markets
12-2022
Insurance Regulatory and Development Authority of India
10-2022
Diploma in banking and finance
01-2022
TASC Realtionship Manager
ICICI Bank Limited
12.2018 - 05.2024
Diploma in Banking And Finance -
Manipal University
04.2001 -
Bachelor of Technology - Mechanical Engineering
NIMRA COLLEGE OF ENGINEERING AND TECHNOLOGY
04.2001 -
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