Eswara Rao Navara

Key Skills – Cloud Kitchen Supervisor Operations & Management Order & Delivery Platform Expertise Menu & Sales Management Communication & Coordination Technical Tools & Platforms

• Team Leadership & Staff Supervision
• Shift Scheduling & Workforce Management
• Kitchen Workflow Optimization
• Quality Control & Food Presentation Standards
• Inventory & Stock Management
• Hygiene & Food Safety Compliance (FSSAI standards)
• Crisis Management & Problem Solving
• Swiggy, Zomato Partner App – Full Operations
  Daily sales tracking
  Setting discounts/offers
  Menu management & updates
  Handling order issues or escalations
  Real-time order monitoring
  Revenue tracking & analytics
  Managing availability & delivery times
• Menu Creation & Updating (items, prices, photos)
• Strategic Discount Management (item-level & order-level)
• Monitoring Daily Sales Reports & KPIs
• Basic Excel and Reporting Tools for Performance Analysis
• Coordination with Delivery Executives & Support Teams
• Customer Issue Handling (Refunds, Delays, Order Customization)
• Internal Communication with Kitchen Staff
• Vendor Coordination for Stock & Supplies
• POS Systems & Kitchen Display Systems Swiggy / Zomato Business Dashboards
• Google Sheets/Excel for Order & Sales Tracking
• Mobile & Web-Based Management Tools

Documentation & Records Management

• Maintaining QC Documentation (Welding Records, Material Certificates, etc.)
• Creating and updating QC Dossiers for Client Submission
• Document Control for QA/QC reports and test records
• Archiving as-built drawings and final documentation packs
• Proficient in MS Office and Document Management Systems (DMS)

Electrical Inspection & Quality Control Documentation & Reporting Standards & Compliance Testing & Verification Coordination & Communication Technical & System Proficiency

• Inspection of Electrical Installations (cable trays, cabling, panels, lighting, etc.)
• Verification of Electrical Drawings (Single Line Diagrams, Loop Diagrams, Wiring Diagrams)
• Review and execution of Inspection & Test Plans
• Inspection of Control Panels, Switchgears, Transformers, MCCs, DBs, etc.
• Pre-commissioning and commissioning checks (Insulation resistance, continuity, loop checks)
• Preparing and maintaining Quality Control documentation (IRs, checklists, test reports)
• Reviewing vendor documents, test certificates, and calibration records
• Compilation of final handover dossiers and QC documentation
• Logging and tracking Non-Conformance Reports (NCRs) and corrective actions
• Daily, weekly, and monthly QC progress reporting
• Knowledge of international standards
• Ensuring compliance with client specifications and project quality plans
• Support during audits and third-party inspections
• Familiar with ATEX / hazardous area electrical installation inspections (if applicable)
• Supervision or witnessing of electrical testing (IR testing, HV testing, megger tests, functional testing)
• Loop checking and system verification during commissioning
• Grounding & Lightning protection system verification
• Verification of cable tagging, routing, and terminations
• Coordination with construction teams, subcontractors, and client QA/QC
• Attending inspections, walkthroughs, and client meetings
• Raising and following up RFIs (Request for Inspections)
• Interfacing with multidiscipline QC teams (civil, mechanical, instrumentation)
• Proficient with MS Office (Excel for tracking, Word for reports)
• Familiar with QA/QC software platforms (Aconex, Procore, or internal tools)
• Basic AutoCAD or drawing markup tools (for redlining and updates)