Summary
Overview
Work History
Education
Skills
Hobbies & Interest
Disclaimer
Languages
Timeline
Generic

Eshwar Polishetty

CloudOps Engineer
Hyderabad

Summary

With 7+ years of experience, I have developed my skills in various roles within the technology industry. In my recent position as a Cloud Ops Engineer for 3 years, I acquired extensive knowledge and expertise in managing cloud-based systems. Prior to that, I worked as a TechOps Engineer for 2.5 years, focusing on optimizing technical operations. Additionally, I spent over 2 years as part of a 24x7 platform Engineering team, serving as a Linux administrator with strong DevOps skills. Throughout my career, I consistently supported services and production infrastructure, ensuring the overall health and stability of the platforms I worked on.

Overview

5
5
years of professional experience
23
23
years of post-secondary education

Work History

Cloud Ops Engineer

Ordway Billing and Revenue
9 2021 - 7 2022
  • AWS Cloud Service Administration: Skilled in managing, configuring, and optimizing cloud infrastructure and services on AWS.
  • CI/CD Pipeline Deployment: Proficient in deploying applications using Jenkins CI/CD pipelines, streamlining automation for continuous integration and delivery.
  • Database Management: Experienced in support, upgrading, backup, and restoration of databases such as PostgreSQL and MongoDB, ensuring data integrity and availability.
  • Messaging Queue Management: Expertise in upgrading, backing up, and restoring messaging queues like RabbitMQ, ensuring smooth communication between services.
  • AMI Image Creation: Developed hardened AWS AMI images to ensure secure and compliant cloud environments.
  • Kubernetes Logging with EFK: Implemented and maintained an EFK (Elasticsearch, Fluentd, Kibana) logging system on Kubernetes to enhance system monitoring and troubleshooting.
  • Issue Resolution and Troubleshooting: Strong problem-solving skills focused on identifying, diagnosing, and resolving platform issues efficiently, ensuring high availability and reliability.

TechOps Engineer

Mindshire (Client: Arcesium India PVT LTD)
03.2019 - 08.2021
  • Infrastructure and Application Management: Oversee and manage AWS infrastructure and in-house applications to ensure optimal performance and availability.
  • Jenkins CI/CD pipelines, automating the build and deployment processes to ensure seamless application delivery.
  • Automation of Repetitive Tasks: Identify repetitive tasks and design automation workflows to minimize manual errors and improve operational efficiency.
  • Incident Management: Adhere to published incident management guidelines; manage major incidents affecting business operations, ensuring timely response and comprehensive incident reports with detailed records.
  • Root Cause Analysis and Resolution: Conduct deep investigations into recurring issues, resolving them at their root to prevent future occurrences.
  • Documentation and Knowledge Sharing: Create and maintain Standard Operating Procedures (SOPs) for critical issues resolved on a daily basis, and publish them on Confluence (internal wiki) for team reference and knowledge sharing.

Linux Administrator

Artech Infosystems PVT LTD, Hyderabad
11.2017 - 01.2018
  • AWS Cloud Platform Implementation: Successfully implemented and managed the AWS Cloud platform, ensuring scalable and secure infrastructure.
  • Cloud Service Monitoring: Monitor cloud services using AWS CloudWatch for real-time performance insights and operational health checks.
  • Linux Server Performance Monitoring: Utilize automated monitoring tools like Nagios and Site24x7 to monitor, troubleshoot, and optimize Linux servers on AWS, addressing issues based on alerts.
  • Website Issue Resolution: Responsible for resolving website-related issues such as health checks and site downtimes, ensuring quick recovery through manual interventions when necessary.
  • Cross-functional Collaboration: Collaborate with multiple teams including Database, Networking, Testing, Development, and Third-Party Teams to streamline operations and resolve complex issues.
  • Backup Management: Perform daily, weekly, and monthly backups of application logs, ensuring data availability and compliance with retention policies.

Linux Administrator

Extramarks Education India PVT Ltd
07.2016 - 11.2017
  • Operating System Installation: Install and configure operating systems, primarily Ubuntu, ensuring smooth deployment and system readiness.
  • System Administration & User Access Management: Manage system administration tasks, including user access control, permissions, and account security to maintain a secure environment.
  • Encryption and Software Installation: Securely encrypt and install software on drives using LUKS (Linux Unified Key Setup), ensuring data protection and compliance.
  • Data Backup and Recovery: Perform routine data backups and ensure efficient recovery processes to safeguard critical information.
  • Application Deployment and Updates: Deploy, update, and manage in-house applications, ensuring timely updates and smooth functionality.
  • Operating System Troubleshooting: Diagnose and resolve operating system issues, maintaining system stability and minimizing downtime.
  • Network and Software Issue Resolution: Troubleshoot and resolve network-related issues and software malfunctions, ensuring uninterrupted services and operational efficiency.

Education

Master Of Computer Application -

Bachelor of science (Mscs) -

Malla Reddy Engineering College
Hyderabad
04.2001 - Current

Intermediate (MPC) - undefined

SSC - undefined

Skills

UNIX/LINUX and windows

AWS Cloud

Docker, Kubernetes

Shell Scripting ,python

Ansible, Jenkins

Git, Bit bucket

Postgres DB, MongoDB

ELK & EFK

Grafana and Datadog

Cloudflare

Hobbies & Interest

  • Engaging in and following the sport of cricket
  • Exploring diverse genres of cinema
  • Continuously learning and staying updated on emerging technologies
  • Enjoying road trips and exploring new destinations

Disclaimer

I, hereby, declare that the information provided above are correct

Languages

Telugu
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
English
Upper intermediate (B2)

Timeline

TechOps Engineer

Mindshire (Client: Arcesium India PVT LTD)
03.2019 - 08.2021

Linux Administrator

Artech Infosystems PVT LTD, Hyderabad
11.2017 - 01.2018

Linux Administrator

Extramarks Education India PVT Ltd
07.2016 - 11.2017

Bachelor of science (Mscs) -

Malla Reddy Engineering College
04.2001 - Current

Cloud Ops Engineer

Ordway Billing and Revenue
9 2021 - 7 2022

Master Of Computer Application -

Intermediate (MPC) - undefined

SSC - undefined

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Eshwar PolishettyCloudOps Engineer