Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Edomdewa KPOWBIE

Bronx

Summary

Energetic Hotel Manager enthusiastic about delivering superior service to every guest. Successful at cutting costs without impacting quality of service and guest satisfaction.

Overview

7
7
years of professional experience

Work History

Hotel Manager

HOTEL SOLISSO LES TROPIQUES
03.2020 - 09.2023
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.
  • Regularly analyzed guest feedback data to identify and address areas where improvements could be made, resulting in consistently high customer satisfaction ratings.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Conducted regular staff performance evaluations, identifying areas for improvement and providing constructive feedback.

Trader

Myself
01.2017 - 05.2020
  • Assessed hourly market conditions to look for hedge and arbitrage opportunities.
  • Developed profitable trading strategies by conducting thorough market analysis and identifying trends.
  • Built strong relationships with clients by providing insightful market commentary and personalized investment advice.

Education

High School Diploma -

LE SALUT
Lomé-TOGO
06.2012

Skills

  • Guest complaint resolution
  • Guest Relations Management
  • Guest services management
  • Cash Handling
  • Interpersonal communications
  • Hospitality
  • Staff Scheduling
  • Staff Supervision
  • Guest experiences
  • Customer Service
  • Guest Services

Languages

French
Native language

Timeline

Hotel Manager

HOTEL SOLISSO LES TROPIQUES
03.2020 - 09.2023

Trader

Myself
01.2017 - 05.2020

High School Diploma -

LE SALUT

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Edomdewa KPOWBIE