Experienced Accounts Payable Manager with over 9 years of experience managing daily accounts payable operations. Expertise in overseeing invoicing, vendor relations, payment processing and employee relations. Strong skills in customer relations, problem-solving and dispute resolution.
Overview
10
10
years of professional experience
3
3
Languages
Work History
Assistant Manager
Optum Global Solutions India Pvt. Ltd.
11.2023 - Current
Partnered with finance team to complete month-end accruals and account reconciliations.
Collaborated with other departments to resolve billing issues promptly and maintain accurate financial records.
Managed accurate and timely processing of over 1000 invoices per month.
Fostered positive work environment by promoting open communication, collaboration, and professional growth opportunities for team members.
Reduced payment discrepancies with thorough invoice review, analysis, and reconciliation efforts.
Streamlined invoice processing for improved efficiency and reduced processing time.
Supervised day-to-day operations to meet performance, quality and service expectations.
Improved customer satisfaction by addressing and resolving complaints promptly.
Accounting Processor III
Qualcomm India Pvt. Ltd.
02.2020 - 11.2023
Exposure to Invoice Processing, Duplicate Payment Audit, Dispute Resolution and Customer Service
Prepared comprehensive monthly account reconciliations, identifying discrepancies for prompt resolution.
Enhanced vendor relationships through timely communication, addressing inquiries, and resolving issues effectively.
Assisted in timely financial reporting with meticulous data compilation and analysis.
Contributed to the overall effectiveness of the accounting department by participating in cross-training initiatives, sharing knowledge, and supporting colleagues as needed.
Demonstrated strong attention to detail when reviewing payment requests, ensuring accuracy and compliance with company policies.
Expedited payment processing times through diligent follow-up on pending approvals or additional documentation needs from vendors or other departments within the organization.
Billing Analyst
Deloitte India Support Services Pvt. Ltd.
02.2018 - 02.2020
Invoicing clients for the professional services rendered on Tax, Consulting, Auditing, and Financial Advisory
Working with Deloitte Leadership to address any additional/out of scope services provided to clients and take full ownership of the client account.
Managed client relationships effectively, addressing concerns promptly and professionally to ensure continued business partnerships.
Submitted alternate billing for clients belonging to special demographics using Coupa, reconciled EOBs or denied claims and conducted accounts receivable follow-up.
Updated pricing on orders in system to promote invoice accuracy for special items, agreements, substitutions and unauthorized deliveries.
Conducted monthly pre-billing review and data quality analysis to verify complete accuracy of invoices delivered to customers and providers.
Functioned as key point of contact for billing data integrity matters for clients, vendors and various internal departments.
Trained new team members on internal billing procedures, fostering a collaborative work environment for continuous improvement.
Transactions Risk Investigator
Amazon Development Centre India Pvt. Ltd.
04.2017 - 02.2018
Conducted thorough investigations for suspicious transactions, reducing financial risks and potential losses.
Participated in targeted training programs to enhance knowledge on fraud prevention best practices.
Prevented significant financial losses by identifying high-risk accounts and initiating appropriate countermeasures.
Mitigated reputational damage by promptly addressing customer complaints related to fraudulent transactions or account security concerns.
Communicating with various banks, and third-party financial institutions such as Tele-check Recovery Services in the process of investigation
Process Associate
Genpact India Pvt. Ltd.
04.2015 - 10.2016
Preparation of invoices in Excel
Coding and Allocation of expenses to the proper General Ledger Account and Locations
Research and preparation of Variance Analysis of the month's expenses for client managerial approvals
Resolved Customers’ queries and assisted clients on queries related to invoice processing
Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
Preparation of Monthly Accruals. Passing Journal entries for Accruals in ERP
Performing Reconciliation between the General Ledger and Sub Ledger for AP Refunds
Education
Bachelor of Commerce -
Andhra University
Visakhapatnam
04.2001 -
Skills
AP Operations Management
Team Leadership
Escalation Management
Customer Relations
Performance Evaluations
Reporting & Compliance
Software
Functional User - Oracle R12 and Oracle Cloud
Coupa (Spendsmart)
Blackline
Markview Kofax
Timeline
Assistant Manager
Optum Global Solutions India Pvt. Ltd.
11.2023 - Current
Accounting Processor III
Qualcomm India Pvt. Ltd.
02.2020 - 11.2023
Billing Analyst
Deloitte India Support Services Pvt. Ltd.
02.2018 - 02.2020
Transactions Risk Investigator
Amazon Development Centre India Pvt. Ltd.
04.2017 - 02.2018
Process Associate
Genpact India Pvt. Ltd.
04.2015 - 10.2016
Bachelor of Commerce -
Andhra University
04.2001 -
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