Divya V
Bengaluru
Summary
Dynamic professional with a proven track record at Hudson's Bay Company, excelling in account reconciliation and time management. Enhanced operational efficiency through strategic process improvements, fostering cross-functional teamwork and delivering exceptional client service. Recognized for strong relationship-building skills, driving significant time savings and accuracy in project deliverables.
Overview
5
5
years of professional experience
Work History
Senior Associate
Hudson's Bay Company, HBC
06.2023 - Current
- Streamlined operational efficiency by identifying areas for improvement and proposing actionable solutions.
- Effectively managed multiple competing priorities while maintaining focus on delivering exceptional results for clients and the organization.
- Implemented process improvements that led to significant time savings and increased accuracy in deliverables.
- Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress.
Associate
Hudson's Bay Company, HBC
10.2020 - 05.2023
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Prioritized helping customers over completing other routine tasks in store.
- Established strong relationships and communication across departments and teams.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
Trainee
Hudson's Bay Company, HBC
10.2019 - 10.2020
- Learned new materials, processes, and programs quickly.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques, and industry.
- Interacted with customers under supervision to support operational objectives.
Education
BBA - Finance
Kristu Jayanti College
Bengaluru04-2019
Skills
- Account reconciliation
- Training and mentoring
- Time management
- Cross-functional teamwork
- Work Planning and Prioritization
Languages
Tamil
Upper intermediate (B2)
English
Advanced (C1)
Telugu
Intermediate (B1)
Kannada
Upper intermediate (B2)
Timeline
Senior Associate
Hudson's Bay Company, HBC
06.2023 - Current
Associate
Hudson's Bay Company, HBC
10.2020 - 05.2023
Trainee
Hudson's Bay Company, HBC
10.2019 - 10.2020
BBA - Finance
Kristu Jayanti College
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