Dhairyashil Patil
Hyderabad
Summary
- Experienced Business Analyst with 7+ years diversified experience in the field of Revenue Recognitions & Operations, Market Research, Lead Generation, Sales Intelligence and Business Development.
- Clear & effective communicator, a quick learner with good analytical abilities, can absorb & implement new ideas. Being an enthusiastic and competent individual, I am confident of making visible contributions to the growth of the organization. •
- Handful experience in MS Excel & Power Point, VBA, SAP PS, SD & MM module, Salesforce & Zoho CRM,SharePoint, ADP, BillPro, Tableau, NetSuite
Overview
9
9
years of professional experience
Work History
Business Operations Analyst
Milestone Technologies
10.2022 - Current
- Collaborated closely with Program and Project Managers to deliver monthly Billing recaps enriched with insightful analysis, enabling informed decision-making, and facilitating prompt billing approvals and corrective actions within the system
- Proactively identified billing discrepancies during monthly project recaps, implemented essential controls to prevent revenue leakage issues and enhanced the overall profitability of project
- Effectively recaptured lost revenue by successfully addressing leakage issues in select projects
- Automated mundane tasks and reports, including Unapproved Hours Report and Concur Report, using Excel VBA
- Resulted in reduced human intervention and minimized errors, enhancing operational efficiency
- Collaborated with the Tableau team and automated and created dashboards for various reports like the PO tracking report and Project SLA/KPI Report etc
- Monthly validated PO and SOW renewals and proactively communicated with internal stakeholders regarding POs running low on funds, effectively mitigating the risk of unbilled revenue
- Successfully conducted semi-annual NPS & CSAT surveys using the Delighted Survey tool
- Conducted thorough analysis of survey responses and presented concise survey summaries to the management team
- Created periodic reports & shared it with management like Hour's analysis report, Hire & Terminations report, Missing PO & Invoices Issue report etc
- Active participation in companywide process transformation/improvement projects
Business Analyst - Operations, Special Projects & Automation, Internal Audit
Tata Technologies
04.2020 - 09.2022
- Project creation, contract creation & resource allocation in SAP for products & productized service business
- Review & Governance of service business projects & contracts basis margin calculator variations with respect to as sold version
- And highlighting to the project owner for any discrepancies
- Review & Governance of Pre-PO projects on monthly basis & checking with PM/PMO/Sales team for project conversion / closure
- Successfully managed weekly compliance activities like project clean up, contract not funded in order to improve operational efficiency & to avoid revenue leakages
- Successfully managed Revenue Recognition Tasks - Sales Orders (SO) Creations monthly value $1M - $1.5M & monthly accruals submission to Finance for accruals posting (T&M, Fixed Monthly & Fixed Bid Projects)
- Prepared order book & unbilled hours report on monthly basis & published to North America stakeholders
- Successfully performed Forecast v/s Actual Revenue comparison analysis on monthly basis & highlighted revenue gaps to management & took corrective actions
- Active participation in companywide process transformation/improvement projects
- Successfully drove cadence with regional heads on weekly basis to optimize unbilled DSO which improved cash flow of the company
- Active participation in internal & statutory audit activities like data sharing, query discussion & resolution and draft discussion etc.
Senior Consultant
BiztoBizLeads Solutions
07.2018 - 02.2019
- Successfully identified, qualified and secured business opportunities for organization
- Strongly built business relationships with active clients helped to gain additional business
- Successfully led & exceeded sales goals of research reports & high-quality, cost-effective database services (Hospitality vertical)
- Conducting Email campaigns, LinkedIn drip campaigns and end to end communication with the prospects
- Responding to client requests for proposals (RFPs), answering potential client questions
- Closing sales deal and working with client through closing process
- Chasing customers for invoice payment & helping to improve DSO.
Senior Business Analyst
Bizkonnect Solutions Pvt. Ltd.
06.2015 - 06.2018
- Preparing potential customer profiles to understand the business opportunities for the clients (Hospitality clients)
- We build BANK reports which covers general overview, financials, Acquisitions, mergers & new market entry, Decision making authorities, Major key developments, future plan etc
- Creating Analysis Reports by doing strategic market research and in-depth analysis for Hospitality clients which help their sales team for strategy development and decision making
- Successfully managed Email Campaign services customers & exceeded monthly meetings goals
- Understanding the client target profile and sales approach, defining the lead qualification rules, and conducting email campaigns
- Qualifying leads based on detailed research & analysis and then doing customized email campaign
- Providing Sales intelligence data services to North America & Europe clients as per requirement (Hospitality & Travel industry).
Education
Post Graduate Program & MBA -
MIT College of Management
Pune, India01.2014
Bachelor of Mechanical Engineering -
DKT's Textile & Engineering Institute
Ichalkaranji, India01.2011
HSC -
The New College
Kolhapur, India01.2007
SSC -
Shri. Padmaraje Vidyalaya
Shirol, India01.2005
Skills
- Stakeholder Management
- Operational Efficiency
- Business Intelligence
- Microsoft Excel
Accomplishments
- Awarded with 'Bravo Award' in Milestone Technologies in January 2023 & October 2023.
- Awarded as 'Best Analyst' for three consecutive years in Bizkonnect Solutions.
- Awarded as 'Shining Star of Bizkonnect' - July 2016 in employee recognition program for excellence, superior performance, and accomplishment.
- Delivered various trainings like Advance excel, Workbench Overview, Sales Techniques & call etiquettes, Research strings and techniques, Xmind.
- Selected & Worked as Main Coordinator in National level Technical Fest 'TECHSYMPOSIUM' during the academic year 2009-2010.
- Selected as 'Best Student' in a program, 'Personality Development and Sport Education' Learning & Development intervention conducted by Latthe Education Society, Sangli from 04/20/01 to 05/06/01.
- Participated in National Level Volleyball Tournaments in 2012 at Jaysingpur.
Languages
English
Hindi
Marathi
Personal Information
- Date of Birth: 05/10/90
- Marital Status: Married
Hobbies and Interests
- Playing Volleyball
- Reading
Playing Volleyball, Reading
Volleyball: From a young age, volleyball has been a cornerstone of my life. Beyond the tangible benefits of exercise, volleyball has taught me invaluable lessons in resilience, teamwork, and determination.
Timeline
Business Operations Analyst
Milestone Technologies
10.2022 - Current
Business Analyst - Operations, Special Projects & Automation, Internal Audit
Tata Technologies
04.2020 - 09.2022
Senior Consultant
BiztoBizLeads Solutions
07.2018 - 02.2019
Senior Business Analyst
Bizkonnect Solutions Pvt. Ltd.
06.2015 - 06.2018
Post Graduate Program & MBA -
MIT College of Management
Bachelor of Mechanical Engineering -
DKT's Textile & Engineering Institute
HSC -
The New College
SSC -
Shri. Padmaraje Vidyalaya
Similar Profiles
Michael HarrellMichael Harrell
Data Center Technician at Milestone TechnologiesData Center Technician at Milestone Technologies
Iran OrozcoIran Orozco
DC1 Technician at Milestone TechnologiesDC1 Technician at Milestone Technologies
Caleigh KitzmillerCaleigh Kitzmiller
Logistics Associate at Milestone TechnologiesLogistics Associate at Milestone Technologies