Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Devyani Rani

Associate Recruiter
Hyderabad

Summary

I am experienced and dedicated professional with a background in recruitment and technical support. Skilled in identifying top talent, managing candidate communication, and resolving technical issues with efficiency and professionalism. Known for strong interpersonal and problem-solving abilities, with a consistent focus on delivering exceptional service. Currently seeking a challenging, growth-oriented role to contribute expertise and continue professional development in a dynamic organization.

Overview

2
2
years of professional experience
2
2
Languages

Work History

Associate Recruiter

W3Global
06.2025 - Current
  • Source and screen potential candidates through job portals, social media platforms, and referrals to find suitable matches for open positions.
  • Coordinate interviews by scheduling them, communicating with candidates, and managing logistics throughout the recruitment process.
  • Maintain accurate and up-to-date recruitment records by managing the applicant tracking system, and ensuring all candidate data is properly documented.
  • Collaborate closely with recruiters and hiring managers to understand job requirements and support effective hiring decisions.

Freelancer

Self-employeed
12.2024 - 05.2025
  • Edited and revised content based on client feedback and specifications.
  • Developed tailored project proposals for diverse client needs.

Technical Customer Service Representative

Sitel
04.2023 - 11.2024
  • Provided technical support for customers from US and Canada for all hardware and software issues of printers and other related issues over these operating systems: Windows, iOS, Mac, Chrome, and Android, resolving 100% of incidents on the first attempt.
  • Collaborated with cross-functional teams to identify and resolve technical issues, improving system performance and overall performance by 100%.
  • Managed technical and customer’s grievance documentation using tools including manuals, reports, workflows; ensuring accessibility and accuracy.

Education

Bachelor of Arts - Political Science

Osmania University
Hyderabad, Telangana, India
04.2001 -

Skills

  • Onboarding processes
  • Client management
  • Recruitment metrics
  • Candidate assessment
  • Data analysis
  • Candidate sourcing
  • Recruitment strategies
  • Talent acquisition
  • Recruiting and sourcing
  • Applicant tracking systems
  • Project management
  • Content writing
  • Ticket management
  • Customer support
  • Troubleshooting
  • Technical support
  • Hardware troubleshooting
  • Equipment installation
  • Troubleshooting network issues
  • Technical issues analysis
  • Call management
  • Time management abilities

Software

CRM software

ATS (Applicant Tracking system)

OS( Windows, Mac, Chrome,Android, IOS)

CDAX

CX

LinkedIn

Indeed

Zip Recruiter

Social Media Handling

Glassdoor

Monster

CareerBuilder

Dice

Timeline

Associate Recruiter

W3Global
06.2025 - Current

Freelancer

Self-employeed
12.2024 - 05.2025

Technical Customer Service Representative

Sitel
04.2023 - 11.2024

Bachelor of Arts - Political Science

Osmania University
04.2001 -

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Devyani Rani Associate Recruiter