Devika Nandakumar
Hyderabad
Summary
HR Professional with over 7 years of comprehensive experience across various facets of HR operations, HR Shared Services, and Talent Shared Services. Excel in strategically aligning HR objectives with business goals, demonstrating proven thought leadership, and serving as the custodian of all processes and policies. Extensive international exposure includes working in APAC, EMEA, the UK, and Southeast Asia. Adept at executing initiatives with precision, consistently delivering impactful results, and contributing to sustained organizational success.
Overview
8
8
years of professional experience
Work History
Human Resources Specialist
Globalization Partners International
07.2022 - Current
- Handled employee life cycle processes such as Onboarding and offboarding , data management, absence managements, transfers, leavers
- Act as Subject Matter Expert for the day-to-day operations.
- Organize and maintain employee records via proprietary Platform: input, update and maintain customer & professional personal data, process various forms related to documenting human resources activities such as new hire, change of status, benefits, terminations
- Assisting with payroll preparation by providing relevant data, like absences, bonus and leaves
- Carry out audits and checks on data changes to ensure accurate and timely payment for professionals
- Participation in continuous improvement of HR processes and assist in maintaining standard operating procedures and policies up to date
- Coordinate with external stakeholders including Regional local service provider (LSP) and Local Payroll provider (LPP)
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Participate in the continuous improvement of HR processes and assist in maintaining standard operating procedures and policies up to date.
Assistant Management Trainee-HR
Genpact
02.2020 - 07.2022
- Managed HR operations for Middle East client in compliance with local laws
- Prepare reports in order to monitor daily production variances as well as monthly governance reports , ensuring data integrity & report accuracy
- Ensure all deliverables are completed within agreed time maintaining highest quality and metrics are met as per agreed KPIs / SLAs targets as applicable
- Ensure successful external & internal audits of teams work ,along with maintaining RCA tracker
- Monitors performance progress with management and key trainers
- Consistently engaging with customer, making sure we are delivering what they require
- Analyzed customer feedback to identify areas for improvement
Associate -Global Mobility
Ernst & Young
01.2019 - 01.2020
- Assisting employees across EMEIA, APAC& MENA region, through all stages from Commencement to repatriation
- Worked closely with Key stakeholders, including Global HR,Finance,Managers & employees
- Vendor liaison for tax, relocation and immigration to ensure timely and accurate levels of service and quality
- Coordinates with other departments such as Payroll, Finance & Travel, etc
- Reconciling & preparing Monthly & yearly mobility reports ,leavers report for the stakeholders
- Distributed cost estimates and assignment letters
- Relocation expenses reimbursement
- Uploading Visa & travel related documents like all, approvals, invitation letters, Cost estimates, Secondment authorization forms
- Documenting all finding & suggestions to streamline the process
HR Executive
Wipro Technologies
06.2016 - 01.2019
- Entrusted with responsibility of leading a team of HR Advisors and ensure service targets and end of day reconciliations are complete by effectively delegating task amongst team
- Subject Matter Expert for claims related queries across globe Ensure process work consistently meets all agreed SLA's whilst reducing inconsistencies associated with risk/errors
- Entrusted with coordinating with various teams in ensuring that customer complaints and queries are addressed in most effective manner
- Conducting weekly meetings to update team on management decisions and process
- Handled HR functions such as training of team members, and helping the managers in recruitment & planning
- Managed functions related to daily work allotment to team members and handling client calls on quality review
- Performed audit checks on regular basis to ensure improved customer experience
HR Executive
Grand Trust InfoTech Private Limited
08.2015 - 06.2016
- Played an instrumental role in recruitment and selection of new employees and prepared offer letters
- Educated employees on company policy and kept employee handbook current.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
- Educated employees on company policy and kept employee handbook current.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Developed and monitored employee recognition programs.
Education
BBA - Business Management
Shri Nehru Maha Vidyalaya College of Arts&Science
Coimbatore, India05.2013
Skills
- HR Shared Services
- HR Operations
- HR Policies and Procedures
- New Hire Onboarding
- Exit Management
- Benefits Administration
- Performance Appraisal
- Employee Data Administration
- Training and Development
- Customer Relations
- Human Resources Support
Languages
English
Telugu
Tamil
Malayalam
Achievements
Recipient of best performer award for the month as well as the quarter consequently.
Awarded for Quality & detailed resolution to Employee Queries.
Extra Miler Award.
Timeline
Human Resources Specialist
Globalization Partners International
07.2022 - Current
Assistant Management Trainee-HR
Genpact
02.2020 - 07.2022
Associate -Global Mobility
Ernst & Young
01.2019 - 01.2020
HR Executive
Wipro Technologies
06.2016 - 01.2019
HR Executive
Grand Trust InfoTech Private Limited
08.2015 - 06.2016
BBA - Business Management
Shri Nehru Maha Vidyalaya College of Arts&Science
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