Dr.Deepthi Kumari Ravulapati

Serve as a medically qualified professional overseeing the medical response unit within the digital marketing team.

• Promoted to Team Lead for consistently delivering impactful results in medical content accuracy, patient support, and campaign execution.
• Lead a cross-functional team responsible for handling online medical enquiries, coordinating with consultants across departments, and ensuring high-quality, timely responses to patients.
• Respond to complex patient queries through the hospital website, offering medical guidance, treatment options, second opinions, and follow-up support with empathy and clarity.
• Collaborate with SEO, creative, and content teams to develop accurate, engaging, and patient-centric content for website landing pages, disease awareness campaigns, and digital ads.
• Work closely with consultants to ensure all digital content reflects current clinical standards and aligns with hospital protocols.
• Conduct regular training sessions for call center and support staff to improve response quality, service excellence, and brand trust.

• Performed extractions, root canals, restorations, and implant placements with a focus on patient comfort and precision.
• Diagnosed oral conditions using digital radiographs and advanced diagnostic tools for accurate treatment planning.
• Collaborated with multidisciplinary teams to create personalized treatment plans for comprehensive dental care.
• Maintained a compassionate chairside manner to reduce patient anxiety and enhance the clinical experience.
• Mentored dental students during clinical postings, guiding them through hands-on procedures and best practices.

• Delivered front-line medical care during the COVID-19 pandemic, supporting both inpatient and outpatient management of confirmed and suspected cases.
• Conducted triage, assessed patient severity, and ensured appropriate escalation or referral when needed.
• Managed isolation wards, monitored vitals, administered medications, and provided emergency interventions.
• Coordinated with healthcare teams to implement COVID protocols, including infection control and PPE compliance.
• Provided compassionate end-of-life care, supporting patients and their families during difficult times.