Summary
Overview
Work History
Education
Skills
Timeline
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Deepika Dharewal

Hyderabad

Summary

Seeking a challenging and responsible position in a progressive organization, where my experience and knowledge, would be in conjunction with my expertise that will help contribute to the growth of myself and the company.

Overview

7
7
years of professional experience

Work History

Sales Associate

Bizsac Labs Technologies
02.2024 - Current
  • Conduct outbound calls to prospective clients to promote SaaS products and services.
  • Managed international customer calls daily across U.S. and U.K. markets to promote and sell SaaS and consumer products.
  • Utilize CRM software to maintain accurate records of calls, track lead progress, and update customer information.
  • Fostered strong relationships with key clients and stakeholders to ensure customer satisfaction and loyalty.
  • Handled customer complaints in a professional manner.
  • Documented customer interactions and feedback to identify trends and opportunities for improvement in products and services.
  • Contributed to the development of knowledge base articles and training materials to support customer self-service.

Sales Assistant

WAFU Technologies
11.2021 - 01.2024
  • Prospected and cold-called potential clients to generate leads and secure new business opportunities.
  • Handled outbound sales calls to clients in the U.S., U.K., and APAC regions.
  • Provided phone and email support to customers, resolving inquiries, troubleshooting technical issues, and ensuring customer satisfaction.
  • Assisted in onboarding new customers by guiding them through the product setup and configuration processes.
  • Maintained accurate records of sales activities, customer interactions, and market trends using CRM software.

Sales Manager

Priya Design Studios
11.2019 - 10.2021
  • Managed all aspects of the boutique's involvement in a prestigious national-level fashion show.
  • Mentored the sales team, providing regular training on product knowledge, styling, and customer service excellence.
  • Build strong relationships with VIP and repeat customers through personalized styling advice, follow-ups, and loyalty programs.
  • Ensure the boutique's visual presentation aligns with brand standards and seasonal trends to enhance the customer shopping experience.
  • Trained and mentored junior sales staff to enhance team performance and skills.

Assistant Sales Manager

Kadambini Boutique
05.2018 - 10.2019
  • Led a team of sales associates to achieve and exceed sales targets consistently.
  • Trained new sales representatives on product knowledge and customer engagement.
  • Managed daily operations of sales team to achieve targets.
  • Conducted regular training sessions for staff on product knowledge, sales techniques, and customer service standards.
  • Managed inventory levels, merchandise selection, and store layout to optimize sales performance and customer experience.

Education

MBA - Finance

Shadan Institute of Management
Hyderabadd
05-2018

Skills

  • Leadership: proven ability to lead and mentor the team
  • Sales expertise: extensive experience in B2B sales, including lead generation, prospecting, negotiation, and closing deals
  • Communication: excellent interpersonal and communication skills, both verbal and written
  • Strategic thinking: strong analytical skills with the ability to identify opportunities, and develop sales strategies
  • Good prioritizing, planning, and organizing skills
  • CRM software: proficient in using CRM software

Timeline

Sales Associate

Bizsac Labs Technologies
02.2024 - Current

Sales Assistant

WAFU Technologies
11.2021 - 01.2024

Sales Manager

Priya Design Studios
11.2019 - 10.2021

Assistant Sales Manager

Kadambini Boutique
05.2018 - 10.2019

MBA - Finance

Shadan Institute of Management

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Deepika Dharewal