Summary
Overview
Work History
Education
Skills
Timeline
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DEEKSHITHA YERUVA

Hyderabad

Summary

Experienced and detail-oriented KYC and Fraud Analyst with 5+ years of experience in client due diligence, regulatory compliance, and fraud risk analysis. Demonstrated ability to review and validate customer data, escalate discrepancies in line with internal controls and regulatory standards. Proficient in the application of KYC processes, including Customer Identification Program (CIP). Seeking to contribute analytical and compliance skills to a Client Data Specialist position with a strong focus on quality review and documentation accuracy.

Overview

12
12
years of professional experience
4029
4029
years of post-secondary education

Work History

Senior Fraud Officer

HSBC
08.2022 - 10.2024
  • As a Sr. Fraud Officer, I was responsible for identifying and investigating suspicious activities on the accounts, analyzing data to detect patterns of fraud. It's a combination of analytical and investigative skills. Strong understanding of the Bank’s policies and procedures while investigating the case, as well as the laws and regulations that govern fraud prevention.
  • - Analyze customers' data to identify potential patterns and trends.
  • - Maintained current knowledge and awareness of investigative fraud techniques, privacy laws, bank regulations, investigation and security incident handling policy and procedure.
  • - Monitor customer accounts for suspicious activity across various lines of business (Debit, Credit, Corporate, Premium, Business Cards).
  • - Analyze risk findings, including risk analysis and root cause analysis.
  • - Prepared documentation and referred cases for Suspicious Activity Reports (SAR).

KYC Verification Specialist

Rational Group – Star Group
12.2016 - 05.2019
  • - Conducted KYC due diligence reviews, ensuring compliance with jurisdictional licensing and regulatory frameworks.
  • - Applied Customer Identification Program (CIP) and CDD processes for onboarding and account reviews.
  • - Identified discrepancies in KYC records, proposed corrective actions, and escalated AML red flags to compliance teams.
  • - Reviewed financial and behavioral activity of users, flagged suspicious transactions, and supported investigations.
  • - Liaised with clients via email/live chat to validate account documentation and resolve KYC-related issues.

Customer Support Associate & SME

Amazon
11.2014 - 03.2016
  • - Handled high volumes of customer inquiries with a focus on compliance, quality, and issue resolution.
  • - Monitored team metrics as Subject Matter Expert, delivered training, and conducted performance evaluations.
  • - Maintained documentation and supported service improvement initiatives.

Graphic Designer

07.2012 - 04.2014
  • - Created and animated digital content for internal eLearning platforms, infographics, and visual newsletters.
  • - Led storyboard development and collaborated with instructional designers for creative deliverables.

Education

MBA - Human Resource Management

Jawaharlal Nehru Technological University

B.Sc. - Animation and Design

Loyola Academy
Hyderabad

Skills

  • - KYC Quality Review & Due Diligence

  • - CIP, CDD, EDD Process Knowledge

  • - Regulatory Compliance & Risk Assessment

  • - Fraud Analysis & Transaction Monitoring

Timeline

Senior Fraud Officer

HSBC
08.2022 - 10.2024

KYC Verification Specialist

Rational Group – Star Group
12.2016 - 05.2019

Customer Support Associate & SME

Amazon
11.2014 - 03.2016

Graphic Designer

07.2012 - 04.2014

MBA - Human Resource Management

Jawaharlal Nehru Technological University

B.Sc. - Animation and Design

Loyola Academy

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DEEKSHITHA YERUVA