D. Kalyan
Hyderabad
Summary
Resourceful Key Account Manager with strengths in customer service and reorganising business teams and culture. Amiable, sharp and hard-working team player. Proven success in cultivating, fostering and leveraging customer relationships.
Overview
7
7
years of professional experience
Work History
Business Development Associate
Phonepe
Hyderabad
09.2023 - 02.2024
- Negotiated pricing agreements with vendors and clients.
- Analyzed data from customer surveys to identify areas of improvement.
- Conducted regular customer visits and presented new product offerings.
- Negotiated contracts, pricing and terms of agreement with clients.
- Organized client workshops to educate them about company products and services.
- Increased product sales through targeted marketing campaigns.
Sr.key Account Manager
Paytm
HYDERABAD
09.2022 - 08.2023
- Managed key account matters including solving issues, updating on project milestones, attending meetings and managing other communications
- Tracked and analysed key account trends, identifying opportunities for growth and eliminating potential threats
- Acted as organisational brand ambassador at essential trade and consumer events, upholding brand standards
- Developed and implemented sales strategy for new business opportunities across account portfolios and broader businesses
- Hit sales targets by seeking opportunities for operational expansion and new customer acquisition
- Actioned customer feedback to improve product and service provisions
- Hired and trained staff for optimum performance against sales and marketing objectives
Sales Executive
Pyypl
Bur Dubai
09.2021 - 07.2022
- Promoted company products and experiences with passion and enthusiasm, increasing customer engagement
- Contacted customers to set-up appointments, monitor satisfaction levels and upsell additional offerings
- Customised service offerings to accommodate consumer needs
- Planned and coordinated product sales to exceed revenue projections and growth targets
Sr. Sales Excutive
Royaloak furniture
HYDERABAD
12.2020 - 08.2021
- Shared comprehensive brand and product knowledge to maximise sales
- Secured new clients through targeted prospecting and networking
- Executed complete sales cycle process, from prospecting through to contract negotiations and closing
- Expanded new business by implementing effective networking and sales strategies
- Identified and solved problems impacting sales management and business direction
- Handled credit and debit card payment processing to complete purchasing experience
Relationship Busniess Manager
Paytm
HYDERABAD
04.2019 - 10.2020
- Maintained positive, professional working environment to optimise staff and customer satisfaction
- Coached and mentored junior team members, regularly assessing knowledge and skills gaps and implementing corrective action
- Managed team by offering support and constructive feedback to improve skills and maximise potential
- Used excellent problem-solving and issue-resolution strategies to rectify difficulties quickly and effectively
- Coordinated smooth onboarding for new staff with related training and documentation
Sales Executive
Brand factory
HYDERABAD
06.2017 - 01.2019
- Showcased product features and benefits to drive sales
- Customised service offerings to accommodate consumer needs
- Contacted customers to set-up appointments, monitor satisfaction levels and upsell additional offerings
- Referenced weekly sales ad and promotional signage to verify and enforce correct pricing
Education
Intermediate - M.P.C
New Era Junior college
Hyderabad01.2017
Secondary School Certificate - S.S.C
Goutham High School
Hyderabad01.2013
Bachelor of Science - Electronics
Nrupatunga Degree College
Hyderabad, TGSkills
- Sales and marketing
- Business development
- Negotiation
- Promotion development
- Salesforce CRM
- Scheduling meetings
Disclaimer
I hereby, declare that all the above statements are made in this application are true, complete and correctto the best of my knowledge.
Languages
English, Hindi & Telug
Timeline
Business Development Associate
Phonepe
09.2023 - 02.2024
Sr.key Account Manager
Paytm
09.2022 - 08.2023
Sales Executive
Pyypl
09.2021 - 07.2022
Sr. Sales Excutive
Royaloak furniture
12.2020 - 08.2021
Relationship Busniess Manager
Paytm
04.2019 - 10.2020
Sales Executive
Brand factory
06.2017 - 01.2019
Intermediate - M.P.C
New Era Junior college
Secondary School Certificate - S.S.C
Goutham High School
Bachelor of Science - Electronics
Nrupatunga Degree College