Summary
Overview
Work History
Education
Skills
Disclaimer
Languages
Timeline
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D. Kalyan

D. Kalyan

Hyderabad

Summary

Resourceful Key Account Manager with strengths in customer service and reorganising business teams and culture. Amiable, sharp and hard-working team player. Proven success in cultivating, fostering and leveraging customer relationships.

Overview

7
7
years of professional experience

Work History

Business Development Associate

Phonepe
Hyderabad
09.2023 - 02.2024
  • Negotiated pricing agreements with vendors and clients.
  • Analyzed data from customer surveys to identify areas of improvement.
  • Conducted regular customer visits and presented new product offerings.
  • Negotiated contracts, pricing and terms of agreement with clients.
  • Organized client workshops to educate them about company products and services.
  • Increased product sales through targeted marketing campaigns.

Sr.key Account Manager

Paytm
HYDERABAD
09.2022 - 08.2023
  • Managed key account matters including solving issues, updating on project milestones, attending meetings and managing other communications
  • Tracked and analysed key account trends, identifying opportunities for growth and eliminating potential threats
  • Acted as organisational brand ambassador at essential trade and consumer events, upholding brand standards
  • Developed and implemented sales strategy for new business opportunities across account portfolios and broader businesses
  • Hit sales targets by seeking opportunities for operational expansion and new customer acquisition
  • Actioned customer feedback to improve product and service provisions
  • Hired and trained staff for optimum performance against sales and marketing objectives

Sales Executive

Pyypl
Bur Dubai
09.2021 - 07.2022
  • Promoted company products and experiences with passion and enthusiasm, increasing customer engagement
  • Contacted customers to set-up appointments, monitor satisfaction levels and upsell additional offerings
  • Customised service offerings to accommodate consumer needs
  • Planned and coordinated product sales to exceed revenue projections and growth targets

Sr. Sales Excutive

Royaloak furniture
HYDERABAD
12.2020 - 08.2021
  • Shared comprehensive brand and product knowledge to maximise sales
  • Secured new clients through targeted prospecting and networking
  • Executed complete sales cycle process, from prospecting through to contract negotiations and closing
  • Expanded new business by implementing effective networking and sales strategies
  • Identified and solved problems impacting sales management and business direction
  • Handled credit and debit card payment processing to complete purchasing experience

Relationship Busniess Manager

Paytm
HYDERABAD
04.2019 - 10.2020
  • Maintained positive, professional working environment to optimise staff and customer satisfaction
  • Coached and mentored junior team members, regularly assessing knowledge and skills gaps and implementing corrective action
  • Managed team by offering support and constructive feedback to improve skills and maximise potential
  • Used excellent problem-solving and issue-resolution strategies to rectify difficulties quickly and effectively
  • Coordinated smooth onboarding for new staff with related training and documentation

Sales Executive

Brand factory
HYDERABAD
06.2017 - 01.2019
  • Showcased product features and benefits to drive sales
  • Customised service offerings to accommodate consumer needs
  • Contacted customers to set-up appointments, monitor satisfaction levels and upsell additional offerings
  • Referenced weekly sales ad and promotional signage to verify and enforce correct pricing

Education

Intermediate - M.P.C

New Era Junior college
Hyderabad
01.2017

Secondary School Certificate - S.S.C

Goutham High School
Hyderabad
01.2013

Bachelor of Science - Electronics

Nrupatunga Degree College
Hyderabad, TG

Skills

  • Sales and marketing
  • Business development
  • Negotiation
  • Promotion development
  • Salesforce CRM
  • Scheduling meetings

Disclaimer

I hereby, declare that all the above statements are made in this application are true, complete and correctto the best of my knowledge.

Languages

English, Hindi & Telug

Timeline

Business Development Associate

Phonepe
09.2023 - 02.2024

Sr.key Account Manager

Paytm
09.2022 - 08.2023

Sales Executive

Pyypl
09.2021 - 07.2022

Sr. Sales Excutive

Royaloak furniture
12.2020 - 08.2021

Relationship Busniess Manager

Paytm
04.2019 - 10.2020

Sales Executive

Brand factory
06.2017 - 01.2019

Intermediate - M.P.C

New Era Junior college

Secondary School Certificate - S.S.C

Goutham High School

Bachelor of Science - Electronics

Nrupatunga Degree College
D. Kalyan