Charishma Gunturu

Assistant Manager

Accenture Technology Solutions

06.2012 - Current

Technical Lead and Mobility Developer
Contributed to the successful migration from ACRE to CGRE platform.
Rectified numerous production bugs and defects and other critical features.
Developed complex custom filters to accommodate advance data sorting.
Produced technical documentation and conducted code reviews for project management.
Supervised day-to-day operations to meet performance, quality and service expectations.
Improved customer satisfaction by addressing and resolving complaints promptly.
Developed strong working relationships with staff, fostering a positive work environment.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Developed multiple queries using MS SQL.
Worked on multiple maintaince projects.
Well versed in managing in client facing roles and responsibilities coordinating with cross functional groups.
High skilled ability in analyzing client business requirements and process through document analysis, interviews with strong solving skills recommend effective solutions from functional stand point.
Well versed with SDLC and expert in agile methodology implementation.
Good knowledge of IT tools like defect tracking tools - Jira & Confluence, ALM document management tool sharepoint.
High analytical skill set and ability to proactively bring continues improvement in the ways of working lead and influence change.
Developed complex Java script mobility codes as per the client requirements.
Have good knowledge on LWC in Sales force.