FS-RI Techno Functional Consultant
Capgemini
05.2023 - Current
- Worked in ZNA(Zurich North America) Project - Worked on phase 2 implementation and Phase 1 support for FS-RI business.
- Worked on msg.RAM and FS-RI Implementation and configured the system for new Products(LOB).
- Worked on incidents related to msg.RAM and FS-RI as part of the support.
- Developed and enhanced the reports based the user requirements.
- Worked on CDS Views and AMDP classes.
- Delivered projects on time and within budget constraints, resulting in successful completion rates consistently above the industry average.
- Provided exceptional support for clients during implementation, resolving technical issues promptly.
- Optimized system performance by monitoring key metrics and proactively addressing potential issues before they escalated into critical failures.
- Maintained strong relationships with clients through regular communication updates on project progress, addressing concerns and gathering feedback for continuous improvement.