Madhurima Chanda
Hyderabad
Summary
A versatile Communications Manager and Content Writer with a proven ability to create impactful narratives and engage diverse audiences. Bringing 10 years of experience in developing and implementing comprehensive communication strategies that align with organizational goals.
Overview
13
13
years of professional experience
Work History
Corporate Communications Manager and Operations Assistant
DIGITAL ROOF 4.0
03.2022 - 11.2024
- Handling branding and media visibility
- Maintaining the entire social media of the company
- Providing operations and administrative assistance to the CMD of the company
- Assist with projects-create and produce intricate documents, reports, and presentations
- Execute a wide variety of business activities that support the CMD's ability to effectively lead the business
- Operational and administrative assistance to the Whole Time Director and President-Strateitiatives- Strategist for PR, Customer
Service and Content Development
INDIA POWER CORPORATION LTD.
07.2015 - 02.2022
- Content and PR-Creating/developing content for the quarterly magazine 'Power team' and perform the entire pre-release tasks
- Writing press releases and making press invites
- Assistance with special projects -Designing and producing complex documents, reports, and presentations, collecting and preparing information for meetings with staff and outside parties
- Writing articles for CSR and minutes of the meeting
- Administrative assistance and customer relationship- Travel bookings, Report making
- Managing databases
- Managing and supervising the company call centre
- Handling customer complaints and grievances, addressing and closing the issues, preparing monthly MIS and other reports
- Also provided trainings pertaining to grooming, articulation and communication skills to the Customer care executives
- Managing roster and attendances of the executives
- Taking interviews and select new recruits and regular visits to the company call center
Assistant Manager- Joint Executive Secretary to President and General
Vedic Village Spa Resort
06.2014 - 02.2015
- Handling the entire assistance work to the pr head of the resort like-Interacting with the media, writing press releases, articles and notes
- Co-ordination with the media, updating the website of the company, Active participation during all events and preparing reports of the same
- Administrative support-Receive, direct and relay telephone messages and fax messages, maintaining the general filing system and file all correspondence
- Assist in the planning and preparation of meetings, conferences and conference telephone calls, drafting minutes of the meeting
- Making hotel and travel reservation
- Interacting with the consumers, etc
- Co-ordination with all the departments
- Performing tasks as and when assigned by any of the reporting authorities
Executive Assistant to the M.D cum Public Relations Officer
Darpan Group
10.2011 - 06.2014
- Handling the entire assistance work to the pr head of the resort like-Interacting with the media, writing press releases, articles and notes
- Co-ordination with the media, updating the website of the company, Active participation during all events and preparing reports of the same
- Administrative support-Receive, direct and relay telephone messages and fax messages, maintaining the general filing system and file all correspondence
- Assist in the planning and preparation of meetings, conferences and conference telephone calls, drafting minutes of the meeting
- Making hotel and travel reservation
- Interacting with the consumers, etc
- Co-ordination with all the departments
- To provide operational support and co-ordination among all departments
- Working as an HR coordinator
- Screening resumes from job portal and provide assistance during interview sessions
P.R Executive (Trainee)
Blue Lotus Communications
12.2011 - 03.2012
- Managing regular communication with the clients
- Monitoring the media, i.e
- Newspapers, magazines, journals, blogs and broadcasts etc
- Present and maintain a positive public image of the organization
- Had to deal with vendors and strategic partners
- Manage inflow/outflow of calls, faxes
- To track and compile customer feedback and needed to handle customer enquiries/complaints in a professional manner
- Building relationship with the media
- Making calls in order to generate publicity
- Bringing in new business opportunities
- Endowed with the usage of the social media/company blog so as to enhance company brand development
- Draft press releases/concept notes/press invites/letters etc
Education
Master's Degree - Communications & Public Relations
EMDI Institute of Media and Communications
01.2011
Brainpower course - undefined
Brainware
06.2009
French language - undefined
RKM Institution
06.2009
Bachelor of Arts - undefined
Calcutta University
01.2009
Higher Secondary Certificate -
Carmel High School
01.2006
Madhyamik - undefined
South Point High School
01.2004
Skills
- Public Relations
- Editing
- Digital Marketing
- Microsoft Excel
- Hospitality
- Problem Solving
- Mass Communication
- Corporate Communications
- Branding
- Content Development
- Vendor Management
- Blogs
Languages
English
Bengali
Hindi
Hobbies and Interests
- Reading books
- Cooking
- Learning new things
- Singing
Personal Information
- Date of Birth: 10/23/88
- Nationality: Indian
Timeline
Corporate Communications Manager and Operations Assistant
DIGITAL ROOF 4.0
03.2022 - 11.2024
Service and Content Development
INDIA POWER CORPORATION LTD.
07.2015 - 02.2022
Assistant Manager- Joint Executive Secretary to President and General
Vedic Village Spa Resort
06.2014 - 02.2015
P.R Executive (Trainee)
Blue Lotus Communications
12.2011 - 03.2012
Executive Assistant to the M.D cum Public Relations Officer
Darpan Group
10.2011 - 06.2014
Brainpower course - undefined
Brainware
French language - undefined
RKM Institution
Bachelor of Arts - undefined
Calcutta University
Madhyamik - undefined
South Point High School
Master's Degree - Communications & Public Relations
EMDI Institute of Media and Communications
Higher Secondary Certificate -
Carmel High School
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