Chandra lekha Lanka

• Maintaining customer files by compiling available information and consolidating into CDD review tool.
• Performing end to end KYC of onboarding process with detailed review and verification of necessary documents and information.
• Undertake key review process steps like risk assessment, customer screening, ID&V and KYC.
• Providing logical justification for the decisions taken when completing the CDD and EDD profile
• Undertaking reviews of the AML concern and suspicious activities from business in completing the case
• Co-ordination and collection of client specific information for completion of Periodic review cases
• Performing ongoing customer due diligence including maintenance and updating of AML and KYC records and information for existing clients.
• Identification and escalation of any suspicious or unusual matters to AML & Line of Business Compliance for further investigation.
• End to end management of client KYC process including of liaising across the business, compliance and operations.

• Review the records completed by production team to ensure all client KYC records are compliant with regulatory standards, and will ensure high quality and timely completion of all client-level due diligence by Performing end-to-end Operations Review. This research is performed to ensure a client’s KYC profile is appropriately updated and any discrepancies or issues with the profile escalated to the appropriate lines of business.
• Review of confidential client data via publicly available and internal sources and understanding the firm’s KYC requirements when reviewing documentation inclusive of Customer Identification Program (CIP), Standard Due Diligence (SDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD) and Product Due Diligence requirements (PDD), Local Due Diligence.
• Compare and contrast differences within KYC records, highlight amendments required to production team.
• escalating issues to management when applicable
• Handling and maintenance of confidential client documentation and to be part of the holistic client review team to follow up on outstanding alignment items within various LOBs and/or GFCC to close loop on the alignment.
• To comprehend the KYC risk factors and draft the overall risk summary for the client Support APAC regions.
• Also Worked for KRA process (KYC registration Agency) where the client who is desirous of opening an account/trade/deal with the SEBI registered Intermediary shall submit the KYC details through the KYC Registration form and supporting documents. The Intermediary shall perform the initial KYC and upload the details on the system of the KYC Registration Agency (KRA). This KYC information can be accessed by all the SEBI Registered Intermediaries while dealing with the same client.

• Worked as a part of the HSBC Customer due Diligence QC for HSBC UK and INM (Indian Markets) deployment.
• Performed quality checking for sanctions screening and PEP’s Identification. Verifying potential negative news hits across global client management divisions in RDC and world check tools. Screening customer’s name and other parties against various lists.
• Review CDD documentation done by the makers team for all customers to be in line with applicable KYC policy and procedures.
• Verifying necessary forms and documentation required to CDD as fully auditable
• Verifying the key review process steps like risk assessment, customer screening, ID &VA, financial crime risk indicators to escalate it to in-Country –FCC
• Review customer profiles to identify patterns of money laundering and terrorist finance activity, ensuring compliance with applicable internal policies and procedures and external regulations
• Worked on transactions monitoring for both UK and Indian markets for all low, medium, high and HNWI and SCC customers.
• Correctly identify all the connected parties/ Beneficial owners by deciphering complex ownership structures for all client types
• Ensure that KYC escalation policies are followed and issues are escalated to KYC Management as applicable.
• Also worked for SCC (Special Category Customers) and HNWI (High Net Worth Individuals) customers
• Worked for various processes like Digital FTFR, Red brand, HBUS Affiliates, RAA (Risk Acceptance Approach)
Worked on KYC commercial Banking (CMB) and CSEM (Client Selection and Exit Management) as a Quality Checker (QC)
• Doing group search and identifying footprints of the customer.
• Taking confirmation from secretariats to exit the customers and taking note of adverse comments if any.
• Handling 4 stages of a CSEM process. Validation of trigger. Building the case by capturing client global footprints. Capturing the decision sent by the on-shore teams. Initiating exit by sending letters to the customers. Performing closures by sending the remaining customer balance to the suspense accounts or waiving off debit balances if any and thus closing the accounts.
• Working on testing project called TRUE UI along with the onshore teams.
Additional Responsibilities:
• As a part of this project got opportunity to handle various roles across the fields of MI, Handing Disputes, Approving Profiles, and also done Quality Checking of the profiles for more than an year.
• Prepare letters as a part of Customer first point of contact for INM deployment
• Maintain customer files by compiling available information and consolidating into KYC system