Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

Chandana K

Tolichowki

Summary

Results-oriented Lead QA Engineer polished in developing quality improvement plans and monitoring employee performance to cultivate adherence to company standards. Focused and driven with aptitude for process improvement. Dedicated to going above and beyond to mitigate risk and improve quality. Cautious Quality Engineer thoroughly predicts and eliminates any unnecessary risks during project planning and production phases. Meticulously investigates and tracks defects' root causes. Dogged eliminator of faults and liabilities resulting in negative financial impacts. ETL Lead QA Engineer,well-versed at identifying and documenting complex software problems and causes. Designs test plans and procedures and equips and trains newer colleagues. Demonstrates practiced expertise in product design and participates in design reviews to offer early input on functional requirements and potential problems.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Lead QA Engineer

KPI Partners
06.2023 - Current
  • Supported quality team members during corrective action updates.
  • Contributed to root cause analysis to determine core reason for failures and errors.
  • Coordinated with quality control staff to complete inspections.
  • Performed quality inspections and drafted reports to detail non-conforming material issues.
  • Developed action plan for company certification using ISO 9000 standard knowledge.
  • Reported on non-compliance issues and other negative factors discovered during production.
  • Escalated concerns about project and process quality, referring discovered issues to engineering manager for correction.
  • Executed operational audits and assessed company operations, compliance and other associated risks.
  • Partnered with senior management to analyze issues and find appropriate solutions.
  • Developed and implemented comprehensive quality assurance program to guarantee organization products met safety and quality standards.
  • Led problem-solving activities to quickly identify and permanently resolve quality and productivity issues.
  • Facilitated process improvements to successfully decrease errors.
  • Developed traceability documentation to aid in investigating faults and defects.
  • Recommended revisions to internal controls and operational and management policies and procedures.
  • Maintained compliance with industry standards and regulatory compliance during managed projects.
  • Researched and evaluated new techniques and technologies to improve product quality.
  • Kept scripts and test cases updated with current requirements.
  • Authored and maintained well-organized, efficient and successful manual test cases for entire team.
  • Documented testing procedures for developers and future testing use.
  • Developed and maintained defect databases for known issues.
  • Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
  • Completed in-depth usability testing on Windows, Android and iOS mobile devices.
  • Recommended changes and corrections to developers for optimal software performance and usability.
  • Evaluated function, performance and design compliance of every product against design standards and customer needs.
  • Incorporated delivery requirements into planning of testing schedules.
  • Tested functional and compatibility of new programs or updates in comparison to existing applications.
  • Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
  • Completed pre-implementation testing for new system modifications to assess potential impacts.
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.

Senior Analyst

ValueLabs
04.2020 - 05.2023
  • Investigated system issues and implemented resolutions to reduce downtime.
  • Validated results and performed quality assurance to assess accuracy of data.
  • Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
  • Queried databases for information needed for report processing.
  • Identified clear connections between policies and business results to eliminate or reduce confusion and help employees achieve goals.
  • Conducted workplace compliance training to reduce liability risks and operate effectively.
  • Identified and resolved problems through root cause analysis and research.
  • Recommended process improvements to continually identify, analyze and fix constraints and challenges.
  • Installed system updates to address vulnerabilities and reduce security issues.
  • Guided acquisition process to capture projected cost and revenue synergies and move combined organization forward.
  • Optimized core processes to improve business performance and operational agility.
  • Researched and adopted new technologies to add value to existing offerings.
  • Cultivated relationships with industry leaders and within company to share tips and information.
  • Monitored compliance and filing requirements in conjunction with staff and management.
  • Conducted system analysis and implementation to maintain and improve computer systems.

IT Analyst

TATA Consultancy Services(TCS)
08.2011 - 04.2020
  • A Result-Oriented Professional with Overall 12 years of experience in Software Testing, Quality Assurance with 2.5 years of Functional Testing and 9.6 years of experience in ETL (Data Migration) Testing and 4.6 years in BI Testing.
  • Comprehensive Knowledge of Software Testing Life Cycle, Functional and ETL, API & BI Testing
  • Worked in different projects with various domains like Insurance, Banking (Payments Domain), Wealth and Healthcare Domain performing the Functional API and ETL & BI Testing
  • 5.11 years of experience in leading/managing software QA Teams, Test Estimation, Preparing the Test Plan/Strategy and Reporting Test Metrics
  • ETL testing experience using Informatica (Power Centre/ Power Mart) (Designer, Workflow Manager, Workflow Monitor)
  • Hands on experience in ETL System Migration Testing, Functional Testing, System/Regression Testing and unit/Integration Testing
  • Hands on experience in API Testing using the Postman Tool and BI Reports Testing using the Tableau reporting Tool.
  • Working on the Bi Testing Using Tableau Reporting Tool in Health Care & banking Domain projects (Kaiser), Insurance(Unum) and Wealth Management projects(Maittoliwoods) project.
  • Strong Experience on Database query tools such as Postgres SQL, SMS and SQL Developer
  • Analyzing bugs, interacting with Dev Teams in fixing the Errors
  • Expert in preparing the Test plan, Test strategy, Test Case Design, Test Tool Usage, Test Execution and Defect Management by using various Test management Tools using JIRA/HP ALM
  • Implemented various Test Scenarios /Test Cases for the ETL Testing, Functional Testing, smoke Testing, Re-Testing, Regression Testing, Configuration Testing, Back-End and User Acceptance Testing (UAT)
  • Effective collaboration with Developers, AGILE Team, Project Management to achieve high quality, release deadlines and QA processes improvements
  • Representing overall customer expectations & Quality of the work units delivered to the customer.
  • Good technical, communications and interpersonal skills. Committed team player with strong analytical and problem-solving skills, ability to quickly adapt to new environments & Technologies.
  • Multilingual, highly organized, detail-oriented professional with strong technical skills. Good team player, extremely adaptable and fast learner.
  • Have an intermediate level experience in OOP languages like Java and Python
  • Familiar with Waterfall, Iterative and Agile methodology (Scrum Model)


Education

Master Of Computer Applications(MCA) - Computers

Gayatri Vidya Parishad College of Engineering
Visakhapatnam, India
06.2011

Skills

  • Manual Testing(Functional & Non-Functional Testing)
  • API Testing Using POSTMAN Tool
  • Bug Reporting Tools-HP-ALM & JIRA
  • Databases-Oracle SQL Server & SSMS
  • Migration Tool-Informatica
  • Project Management Tools-JIRA & Azure Devops
  • BI Tools-Tableau
  • Defect Tracking
  • Performance Testing using Jmeter
  • Scripting Language-Java & Python
  • Test strategy & Test Plan Preparation
  • Test Cases Document &Test Exit Document Prepartion
  • Domains Worked:
  • Insurance,Banking(Payments),HealthCare,Educational

    And Medical Devices

Additional Information

Project –1

Banking Project:

Roles/Responsibilities:

● Worked as ETL Tester & BA Test Lead in Banking Project within a Team of 24 within the Payment Domain(Various Credit Risks) Module

● Involved in Requirement Gatherings, Test Plan Preparation, Test Analysis, Test Design, Test execution, Defect tracking, Supporting Production validation and issues

identified and Tested in Production, Regression suite, Functional and SQL Test cases

● Review Test plan requirements simple to high complexity and develop the Test strategy

● Review Functional and ETL Teamwork and suggest best practices and process improvements along with resource Mentoring

● Actively participate in walk-through, inspection, review and user group meetings for quality assurance

● Define strategy for collecting reporting results and develop virtualizations, charts and reports from the data

● Understand and perform risk mitigation to meet deadlines

● Create daily/Weekly status reports for stakeholder and identify risks & issues and provide mitigation plans

● Review the code changes in Code review meeting

● Agile Way of Working, involved in all the meeting like Sprint planning, sprint review, sprint retrospective and Daily Stand- up call

● Run the daily status reports for the clients and act accordingly when in issues.

● Seasonal release Testing, Regression fixes for every seasonal release, Maintaining Regression suite for every updates.

Project – 2

Kaiser Insurance Project:

Roles/Responsibilities

● Worked as ETL Test Lead in TIM (Technology Inventory Management) Team

● Involved in Requirement Gatherings, Test Plan Preparation, Test Analysis, Test Design, Test execution, Defect tracking, Supporting Production validation and issues identified and Tested in Production, Regression suite, Functional and SQL Test cases

● Review Test plan requirements simple to high complexity and develop the Test strategy

● Review Functional and ETL Teamwork and suggest best practices and process improvements along with resource Mentoring

● Actively participate in walk-through, inspection, review and user group meetings for quality assurance

● Agile Way of Working, involved in all the meeting like Sprint planning, sprint review, sprint retrospective and Daily Stand- up call

● Run the daily status reports for the clients and act accordingly when in issues.

● Seasonal release Testing, Regression fixes for every seasonal release, Maintaining Regression suite for every updates.

Project - 3

DaVita Healthcare Partners Inc:

Roles/Responsibilities

● Worked as Functional/ETL Tester in Nautilus Team

● Involved in Requirement Gatherings, Test Analysis, Providing CR Estimations, Test Design, Defect Tracking, Sanity testing, Presenting internal and external demo to the clients about the specific requirements

● Worked in System testing Team, Integrated system testing team for the requirements given

● Agile Way of Working

● Communicate with the business analysts in possible changes required and creating ad-hoc

● Raised many BAL (Business analysis log) for any clarifications need from BA about the requirements

● Run the daily status reports for the clients and act accordingly when in issues.

● Received many On the Spot Awards, Awards for Excellence for Good Team Player and Customer appreciation for picking up a new requirement.

● Presenting the Requirements Test Result at Client Workshop

Project -4

UNUM Insurance:

Roles/Responsibilities

● Worked as ETL Tester in UNUM Payer Solutions

● Hands on Oracle SQl & SSMS

● Transparent interaction with clients about Requirements

● Developed Test Design document, Sanity testing, Defect Tracking and Resolution in QC(ALM), giving demo to stakeholders.

● Agile Way of Working using the Scrum Framework

● Delivering accurate and satisfying solution to the customer

● Received appreciations for Giving Innovative ideas with possible solutions in Customer Ideation session

● Analyzing the business requirements document provided by the Business Analyst for the Application and gather additional information from application

● Analyze all the possible scenarios and design the Test cases document.

● Communicate and support the Team members on integration testing if any test scenarios require to Test Integrated environments like Agile Way of Working

Certification

  • ISTQB-Certified Tester Foundation Level
  • (CTFL) Scrum Certification (Agile Methodology)
  • IBM certified DB & DB2 certifications.
  • IBM Rak Certification.
  • Insurance domain Vertical certification Healthcare vertical certification

Timeline

Lead QA Engineer

KPI Partners
06.2023 - Current

Senior Analyst

ValueLabs
04.2020 - 05.2023

IT Analyst

TATA Consultancy Services(TCS)
08.2011 - 04.2020

Master Of Computer Applications(MCA) - Computers

Gayatri Vidya Parishad College of Engineering
Chandana K