Cendras Akossiwa AGBOTO
Business developer
Lome
Profil professionnel
Passionate about customer management, I place a strong emphasis on customer satisfaction and experience in everything I do. Recognizing that clients are the primary revenue drivers of a business, I am fully committed to building customer loyalty, applying flexibility in negotiations to find a win-win balance for both parties.
I am a highly motivated, creative, and dynamic professional who proactively proposes solutions, driven by a results-oriented management style. I adapt quickly to my clients, handling their requests with empathy and close attention to detail while safeguarding the company's brand image. Additionally, I possess a strong foundation in team management, the ability to thrive under pressure, and exceptional communication skills to keep my team consistently motivated.
Vue d'ensemble
5
5
years of professional experience
Expérience
Corporate business developer/Relationship manager
Gozem-Togo
Lome
2024.08 - Actuel
- strong>Market Research & Insights:strong> Conducting surveys and market studies to identify and analyze consumer needs and expectations.
- strong>B2B Business Development:strong> Managing the full sales cycle, including prospecting, lead qualification, client meetings, contracting, and long-term retention.
- strong>Competitive Intelligence:strong> Performing strategic monitoring to anticipate market trends and adapt business strategies accordingly.
- strong>Account Management:strong> Overseeing a diverse client portfolio, ensuring project follow-up, proposing new products/services (upselling), and fostering customer loyalty.
- strong>Event Representation:strong> Participating in trade shows and industry events to enhance brand awareness and promote product lines.
- strong>Cross-functional Coordination:strong> Liaising between internal departments (Sales, Production, Logistics) to ensure seamless project execution and delivery.
Sales manager
Vik consulting
Lome
2024.01 - 2024.07
- strong>Key Account Management:strong> Negotiating with key accounts to close high-value contracts and ensure long-term client satisfaction and retention.
- strong>Sales Team Leadership:strong> Managing and motivating a sales team to consistently meet targets and drive revenue growth.
- strong>Sales Planning:strong> Defining and implementing monthly and annual commercial objectives in line with company strategy.
- strong>Sales Coaching & Training:strong> Mentoring sales teams and providing training on advanced selling methodologies to boost performance and conversion rates.
- strong>Business Networking:strong> Representing the company at trade shows and professional events to increase brand visibility and promote product offerings.
- strong>Performance Tracking & KPIs:strong> Monitoring sales force results and analyzing KPIs to evaluate and optimize the effectiveness of commercial actions.
Sales manager
SIME SARL
Lomé
2022.01 - 2023.11
- strong>Sales Team Management:strong> Leading a sales force to achieve performance targets and drive overall revenue growth.
- strong>Strategic Prospecting:strong> Organizing field prospecting plans and coordinating multi-channel outreach initiatives to expand the lead pipeline.
- strong>Contract Negotiation & Execution:strong> Drafting and negotiating commercial proposals, finalizing contracts, and overseeing down payment processing.
- strong>Dispute Resolution:strong> Managing commercial disputes between the company, suppliers, and clients to ensure business continuity and maintain relationships.
- strong>Commercial Goal Setting:strong> Defining and implementing monthly and annual sales objectives and performance metrics.
sales executive
CREATECH
Lomé
2021.07 - 2022.12
- strong>Deal Negotiation & Closing:strong> Negotiating and finalizing commercial agreements by tailoring proposals to meet the specific needs and requirements of each client.
- strong>Product Showcasing:strong> Organizing and conducting product demonstrations for prospects to streamline the decision-making process and drive conversions.
- strong>Strategic Partnerships:strong> Developing high-impact partnerships with key industry players to strengthen market presence and expand the company's footprint.
Personnal assistance
PAT MULTI-SERVICE
Lomé
2019.02 - 2021.06
- strong>Meeting Coordination:strong> Coordinating internal and external meetings, including room setup and managing audiovisual or technical equipment.
- strong>Correspondence Management:strong> Handling incoming and outgoing mail and overseeing professional email correspondence to ensure timely responses.
- strong>Account & Vendor Maintenance:strong> Monitoring client and supplier files, including proactive follow-ups and ensuring the accuracy of database information.
- strong>Executive Assistance:strong> Performing a wide range of administrative tasks to provide high-level support to the executive management team.
Formation
MBA - Business Engineering
ESIG GLOBAL SUCCESS
Lomé 2026.02 -
Bachelor degree - International Business
ESIG GLOBAL SUCCESS
Lomé 2015.09 - 12/2019
Compétences
- Partnership building
- Revenue optimization
- Analytical mindset
- Team cohesion
- Visual presentations
- Conflict resolution
- Interpersonal skills
- Adaptability
- Market analysis
- Customer relations
- Fast decision-making
- Professional autonomy
- Data analysis tools
Informations complémentaires
strong>TOASTMASTERSstrong>Member of the international personal development and public speaking club
strong>PASSIONSstrong> Travel, interior design, reading
Langues
Français
Expérimenté (C2)
Anglais
Intermédiaire (B1)
Affiliations professionnelles
strong>Professional Referencesstrong>
- strong>Fumilayo DAGOHstrong>, DCM / Sales Manager, Gozem Togo: +228 90 08 28 32
- strong>DAGBOHOUE T. Tossastrong>, HR Director, SIME SARL U: +228 91 55 14 14
- strong>GABA Ayitéstrong>, Managing Director, CREATECH: +228 93 38 02 74
Chronologie
MBA - Business Engineering
ESIG GLOBAL SUCCESS
2026.02 -
Corporate business developer/Relationship manager
Gozem-Togo
2024.08 - Actuel
Sales manager
Vik consulting
2024.01 - 2024.07
Sales manager
SIME SARL
2022.01 - 2023.11
sales executive
CREATECH
2021.07 - 2022.12
Personnal assistance
PAT MULTI-SERVICE
2019.02 - 2021.06
Bachelor degree - International Business
ESIG GLOBAL SUCCESS
2015.09 - 12/2019