Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anusha Acharya

Key Account Manager
Hyderabad

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Key Account Manager

Philips Lighting, Signify
09.2023 - Current
  • Cultivate and nurture key client relationships to foster strategic partnerships.
  • Devise and implement tailored account plans to align with client goals and organizational objectives.
  • Drive revenue growth by identifying and capitalizing on upselling and cross-selling opportunities.
  • Collaborate with cross-functional teams to ensure the seamless implementation of bespoke client solutions.
  • Proactively address client needs, concerns, and feedback to maintain high levels of customer satisfaction.
  • Serve as the primary point of contact, resolving issues promptly and ensuring a positive client experience.
  • Foster collaboration across internal teams to ensure the successful execution of client initiatives.
  • Act as a liaison between clients and various departments, facilitating seamless communication and project delivery.
  • Contribute to the continuous improvement of products and services by sharing market intelligence and client feedback.
  • Actively participate in training programs and workshops to enhance personal and professional growth.
  • Negotiated contract renewals with existing clients, securing long-term commitment and fostering ongoing collaboration.

Specifier Account Manager

Philips Lighting, Signify
05.2021 - 11.2023
  • Offer proactive resolutions and drive actionable responses to challenges to convert leads and close sales.
  • Extensive experience as a Lighting Application Specialist, specializing in the Andhra Pradesh and Telangana markets.
  • Proven ability to develop and implement effective strategies to enhance market share and drive sales growth.
  • Strong knowledge of lighting technologies, fixtures, and controls, including LED lighting systems.
  • Exceptional communication and presentation skills, adept at building and maintaining relationships with clients and stakeholders.
  • Proficient in conducting product demonstrations, technical training sessions, and providing comprehensive lighting solutions to customers.
  • Collaborate with sales team to develop effective strategies and marketing campaigns to drive customer engagement and sales growth
  • Provided exemplary level of service to clients, maintaining and improving relationships for future business opportunities.
  • Identified prospective customers and evaluated market potential.

Specifier Account Manager

Philips Lighting, Signify
01.2019 - 11.2020

Philips Lighting is now Signify Innovations - IOT and Lighting Brand for smarter world

Specifier Account Manager

Philips Lighting
10.2018 - 01.2019
  • Working relationship with 20+ categorized top specifiers across Karnataka.
  • Built relationships with customers and community to promote long term business growth.
  • Developed and implemented strategies to increase client retention.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.
  • Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
  • Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
  • Contributed to event marketing, sales and brand promotion.
  • Anchoring engagement events with network of partners (consultants, architects) for introducing newer technologies into accounts.
  • Business development and meeting with clients, consultant PMC to discuss the lighting proposal as well as new launched products, technology as and when required.
  • Increased revenue by obtaining and securing new accounts while providing value-added services to existing clients.

Design Support

Philips Lighting
07.2018 - 09.2018
  • Dedicated resource for executing various projects including interior and exterior designs for Philips Lighting India Pvt. Ltd.
  • Design various lighting layouts using specialized lighting design software.
  • Proficient with DIALux evo, DIALux4.13, AutoCAD, and Adobe Photoshop.

Design & Application Specialist

Caretech Systems Ltd.
10.2017 - 07.2018
  • My responsibilities include Lighting Design, Client meet, design as per client requirement.
  • Working as Lighting solution designer & execute design as per client requirement by maintaining Indian standards of design.
  • Worked on different fields of lighting design such as modern work-spaces, industrial lighting, pharmaceutical, road lighting.
  • My responsibilities include Lighting Design, Client meet, design as per client requirement.
  • Working as Lighting solution designer & execute design as per client requirement by maintaining Indian standards of design.
  • Worked on different fields of lighting design such as modern work-spaces, industrial lighting, pharmaceutical, road lighting.

Material Officer

Cairn Energy
12.2016 - 06.2017
  • Responsible for maintaining the record of receipts as well as issuance of items that are going out of the warehouse through SAP.
  • Became a part of maintaining and recording multi million-dollar inventory in SAP using MM and WM module.
  • Involvement in reconciliation of physical stock with the stock in the system.
  • To oversee the arrangement of goods has been done in an orderly system within the stock location system.
  • Interact and gain consensus with senior leadership to get all users to adhere to the suggested processes.

Education

MBA -

IIM Visakhapatnam
04.2001 -

Skills

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Certification

Product Management

Timeline

Product Management

06-2024

Key Account Manager

Philips Lighting, Signify
09.2023 - Current

Specifier Account Manager

Philips Lighting, Signify
05.2021 - 11.2023

Specifier Account Manager

Philips Lighting, Signify
01.2019 - 11.2020

Specifier Account Manager

Philips Lighting
10.2018 - 01.2019

Design Support

Philips Lighting
07.2018 - 09.2018

Design & Application Specialist

Caretech Systems Ltd.
10.2017 - 07.2018

Material Officer

Cairn Energy
12.2016 - 06.2017

MBA -

IIM Visakhapatnam
04.2001 -
Anusha AcharyaKey Account Manager