Excel workbooks, Word, PowerPoint Sysstems
Canfitine KOMBATE
Chief Transportation Agent
Lomé,M
Summary
Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of assigned tasks and. Motivated to learn, grow and excel in this field.
Overview
2
2
Languages
6
6
Certifications
4
4
years of post-secondary education
13
13
years of professional experience
Work History
Chief Transportation Agent
Ethiopian Airlines
Lome
06.2016 - Current
. Coordinating a team of five (5) for in handling airport activities
. Acts as a liaison between local authorities, regulatory bodies and
Ethiopian airlines
· Briefing, monitoring and insuring airline’s service providers meet it
standards and operational requirements
· Monitoring all Baggage Services related activities
· Follow up of all cargo shipments from reservations up to delivery and
insuring proper requirements are met during shipping particularly in
regards of safety and timeliness.
· Placing catering orders and insuring quality and timely delivery
Jr Customer Service Agent
Ethiopian Airlines
Lome
02.2009 - 06.2016
Ø Reservations and Ticket Agent
Issuing travel ticket and advising customer on travel itinerary
· Handling and assisting passenger at check-in/boarding/transfer points at airport
- Worked with customers to understand needs and provide excellent service.
End-of-course Internship
Hotel Ecole Avenida, Lomé-TOGO
Lome
12.2004 - 04.2005
- Responsible of Supply Chain
Education
Diploma - Accounting and Management
Ecole Libre Africaine de Technologies et Sciences Appliquées Lomé-TOGO
01.2002 - 01.2004
FASEG - undefined
Université de Lomé, Lomé
01.1998 - 01.2000
High School Diploma - Accounting and Management
Lycée Français Guebre Mariam, Addis
Skills
IATA Dangerous Goods Regulation training
Cargo Skills and Procedures training
WORLD TRACER (Lost luggage tracing system)
SABRE INTERACT (Air Ticketing and Reservation system)
CARGO SPOT (Air cargo handling system)
AIRCRAFT WEIGHT AND BALANCE
Certification
Jul.2015 AIRCRAFT WEIGHT AND BALANCE
Software
Proficient in English; Good score level in previous IELTS tests
Timeline
Chief Transportation Agent
Ethiopian Airlines
06.2016 - Current
Jr Customer Service Agent
Ethiopian Airlines
02.2009 - 06.2016
End-of-course Internship
Hotel Ecole Avenida, Lomé-TOGO
12.2004 - 04.2005
Diploma - Accounting and Management
Ecole Libre Africaine de Technologies et Sciences Appliquées Lomé-TOGO
01.2002 - 01.2004
FASEG - undefined
Université de Lomé, Lomé
01.1998 - 01.2000
High School Diploma - Accounting and Management
Lycée Français Guebre Mariam, Addis