Summary
Overview
Work History
Education
Skills
Certification
Languages
Awards
Hobbies and Interests
Timeline
Intern
Biswoprotim Bhattacharya

Biswoprotim Bhattacharya

Hyderabad

Summary

Skilled Business Analyst specializing in Digital Enterprise Transformation with a proven track record in Business Analysis and Product Ownership. IIBA-ECBA certified professional, experienced in e-commerce, Digital Marketplaces, and CPG. Adept at driving business growth through innovative product strategies, user-centric design, and data-driven decision-making. Known for aligning cross-functional teams to deliver exceptional products that contribute to overall business success.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Business Analyst and Product Manager

Accenture Technology Solutions
08.2024 - Current

B2B Digital e-Commerce Platform Rollout | Global Tyre Manufacturing Brand

  • Led separate teams for Product enhancement and rollout with a common release schedule to reduce system downtime.
  • Rolled out the B2B solution to 19 countries across Europe and conducted UAT with business teams.
  • Created a Global Strategy and Value Generation Roadmaps mapped them to Business KPIs
  • Developed product documentation to communicate upcoming features and product enhancement to business.
  • Collaborated with business teams to develop effective training materials that drove increased product knowledge among staff members and end users, resulting in higher sales order creation.

Lead Business Analyst

Accenture Technology Solutions
03.2023 - 08.2024

B2B Digital e-Commerce Implementation | Global Tyre Manufacturing Brand

  • Spearheaded requirement gathering sessions during client workshops, creating over 500 user stories categorized into 20+ epics.
  • Led User Acceptance Testing (UAT), product demos, and training for key business stakeholders.
  • Successfully delivered a 19-country rollout of a B2B platform within 3 months, covering Europe and APMEA regions.
  • Managed projects from inception to delivery, ensuring on-time completion within scope and budget constraints.

Business Architecture Specialist

Accenture Technology Solutions
05.2022 - 03.2023

B2B eCommerce Migration | North American Fleet Businesses

  • Led a team to successfully migrate North American fleet businesses onto the B2B eCommerce platform.
  • Collaborated closely with business stakeholders to complete System Integration Testing (SIT) and User Acceptance Testing (UAT).
  • Gained in-depth product knowledge across various modules, contributing to future enhancement suggestions during PI planning.
  • Wrote detailed user stories with test cases and ensured fleet customer accounts were tested on storefront and SAP ECC.
  • Conducted root cause analysis (RCA) for defects and resolved issues during the hyper-care period, ensuring a smooth transition.

Systems Engineer

Tata Consultancy Services
09.2015 - 08.2020

Tata Consultancy Services (TCS) | Healthcare, CPG, High Tech Clients

  • Healthcare Client: Reverse-engineered a legacy solution to create detailed user stories, enabling seamless collaboration between development and testing teams.
  • High Tech Client: Executed manual test cases on CRM tools, logging results on the Azure DevOps (ADO) board to ensure accurate tracking and resolution.
  • CPG Client: Led production support efforts, including traveling to the client site for knowledge transfer. Developed solution roadmaps for resolving recurring ETL Informatica issues and implemented permanent fixes. Reduced system downtime overall by 20%.

Management Intern

SkillingIndia.in
02.2021 - 05.2021

Product & Program Management Intern | PeakMind & YourSkillDost

  • Managed product development for PeakMind and program management for YourSkillDost on digital and social platforms.
  • Streamlined operations by automating email processes, resulting in increased efficiency.
  • Developed a comprehensive KPI tracking dashboard to monitor program performance and success metrics.
  • Recognized as Intern of the Month for exceptional performance.

Education

MBA - Marketing, IT And Operations

ICFAI Business School
Hyderabad
04.2022

B.Tech - IT

Anand Engineering College
Agra
05.2015

Skills

  • Business Requirement Analysis
  • Jira
  • Confluence
  • Azure Dev Ops
  • SAP Commerce Cloud
  • B2B Retail
  • Stakeholder management

Certification


  • Specialized in Generative AI Fundamentals from IBM in July 2024
  • IIBA ECBA certified June 2022
  • Certified SAFE Agile 5.1 practitioner March 2023
  • Certified in Agile meets Design Thinking from University of Virginia May 2022
  • Certified in Generative AI: Foundation models and platforms from IBM July 2024

Languages

English
Hindi
Bengali

Awards

Winner of Accenture Celebrates Excellence in The Extra Mile category 2024 

Champion of Initial Learning Program (ILP), Tata Consultancy Services, 2016

Hobbies and Interests

  • Reading
  • Writing short stories
  • Storytelling

Timeline

Business Analyst and Product Manager

Accenture Technology Solutions
08.2024 - Current

Lead Business Analyst

Accenture Technology Solutions
03.2023 - 08.2024

Business Architecture Specialist

Accenture Technology Solutions
05.2022 - 03.2023

Management Intern

SkillingIndia.in
02.2021 - 05.2021

Systems Engineer

Tata Consultancy Services
09.2015 - 08.2020


  • Specialized in Generative AI Fundamentals from IBM in July 2024
  • IIBA ECBA certified June 2022
  • Certified SAFE Agile 5.1 practitioner March 2023
  • Certified in Agile meets Design Thinking from University of Virginia May 2022
  • Certified in Generative AI: Foundation models and platforms from IBM July 2024

MBA - Marketing, IT And Operations

ICFAI Business School

B.Tech - IT

Anand Engineering College
Biswoprotim Bhattacharya