Summary
Overview
Work History
Education
Skills
Certification
Timeline
AdministrativeAssistant
Bhargavi Dodda Somayajula

Bhargavi Dodda Somayajula

Program Manager
Hyderabad

Summary

I am a diversified experience in service sectors such as banking and ITSM providing unmatched insight into business and operational excellence. Tenure is marked by the identification and implementation of process improvements to increase process/business efficiency. An innovative, successful professional, has a strong work ethic, stays on top of market trends, strives for excellence and is always prepared for the future. I assist clients with streamlining processes, completing projects on time, recommending best practices for embracing change, and providing suggestions for the future. My relationship-building skills are second to none. I am skillful in assessing the needs of the client, developing strategies to optimize processes, and offering guidance and support to ensure successful implementation. Furthermore, I am seen as a role model by team members as well as adept at mentoring, guiding, and motivating them.

Overview

13
13
years of professional experience
3
3
Certifications

Work History

Program Manager

Deloitte Support Services Pvt Ltd
Hyderabad, Telangana
07.2018 - Current

I joined the Global Talent Operations team as an Assistant Manager responsible for driving Operational Excellence activities. I currently work with the global talent acquisition team (Avature) as a Program Manager who drives vendor and stakeholder relations efficiency. Having a comprehensive understanding of the business ecosystem, I am known for identifying trends, opportunities for improvement, creating strong liaison with internal/external teams, and designing strategies to meet vision and implement them.
As a member of USI Global Neighborhood, I contribute to community activities in addition to my mainstream contributions. In addition, I manage the Learning and Development thread for GTO, identifying learning needs and working to fill those needs.
In my capacity as a Continuous Improvement expert, I assist the team in mastering problem-solving techniques and conduct workshops to foster the culture.

  • Managed multiple strategic projects with numerous sub-projects or workstreams.
  • Optimized project timelines, employing agile methodologies to accelerate product launches.
  • Facilitated professional development workshops, enhancing team skills.
  • Cultivated culture of innovation, encouraging submission of ideas for new products and services.
  • Improved program efficiency by streamlining processes and implementing time-saving solutions.
  • Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
  • Leveraged technology tools for enhanced project tracking, reporting, and information sharing among team members.
  • Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.
  • Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
  • Developed strategic plans, setting clear objectives and achievable milestones for the team.
  • Streamlined communication channels to facilitate efficient collaboration among team members, vendor and stakeholders.
  • Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.
  • Participated in vendor selection and management process for program initiatives.
  • Leveraged project management processes and tools to define and execute projects.

Team Leader - Service Delivery

Cognizant Technologies Solutions
06.2017 - 06.2018
  • Led team of professionals to deliver high-quality services within strict deadlines and budget constraints.
  • Promoted positive work environment by fostering teamwork, collaboration, and continuous learning among team members.
  • Evaluated employee performance regularly, providing constructive feedback and support for professional growth.
  • Developed strong relationships with clients, ensuring their needs were met and maintaining open lines of communication.
  • Streamlined operations by identifying areas for improvement in service delivery and implementing necessary changes.
  • Incorporated best practices in service delivery management into daily routines, resulting in better decision making.

Management Trainee

Genpact
10.2013 - 05.2017
  • Enhanced team productivity by leading weekly strategy meetings to refine project approaches and streamline workflows.
  • Developed problem-solving abilities through hands-on experience with real-life business scenarios.
  • Proposed and implemented process improvement ideas to reduce transaction time from 9 minutes to 7.5 minutes.
  • Led cross-functional teams in execution of key projects, ensuring deliverables met quality standards and deadlines.
  • Fostered positive work environment by initiating mentorship program for new hires, enhancing team cohesion and reducing turnover rates.
  • Strengthened leadership skills by overseeing projects and guiding team members towards successful outcomes.
  • Acted with integrity, honesty, and knowledge to promote culture of company.
  • Showcased strong organizational skills by effectively managing multiple projects and tasks simultaneously, meeting all deadlines, and maintaining high level of performance under pressure.
  • Strengthened leadership skills by overseeing projects and guiding team members towards successful outcomes

Business Development Executive - S3 Officer

ICICI Bank
08.2011 - 09.2013
  • Leveraged CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment.
  • Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
  • Collaborated with cross-functional teams to identify opportunities for product improvement, driving innovation.
  • Enhanced data-driven decision-making, implementing advanced analytics tools across business units.
  • Identified opportunities for process improvements, leading to increased efficiency and cost savings.
  • Improved operational efficiency, streamlining workflow processes and reducing redundancies.
  • Developed and maintained strong working relationships with professionals within assigned territory.

Education

Master of Science - Biochemistry

Bhavans Vivekananda College of Science
Hyderabad
04.2001 -

Bachelor of Science - Biochemistry

St Ann's Degree College For Women
Hyderabad, India
04.2001 -

Intermediate -

Little Flower Junior College
Hyderabad
04.2001 -

High School Diploma -

Sri Satya Sai Vidya Vihar
Hyderabad
04.2001 -

Skills

Project Management

Certification

Professional Scrum Master 2

Timeline

Lean Six Sigma Green Belt - trained

08-2024

Professional Scrum Master 2

05-2024

Professional Scrum Master 1

06-2022

Program Manager

Deloitte Support Services Pvt Ltd
07.2018 - Current

Team Leader - Service Delivery

Cognizant Technologies Solutions
06.2017 - 06.2018

Management Trainee

Genpact
10.2013 - 05.2017

Business Development Executive - S3 Officer

ICICI Bank
08.2011 - 09.2013

Master of Science - Biochemistry

Bhavans Vivekananda College of Science
04.2001 -

Bachelor of Science - Biochemistry

St Ann's Degree College For Women
04.2001 -

Intermediate -

Little Flower Junior College
04.2001 -

High School Diploma -

Sri Satya Sai Vidya Vihar
04.2001 -
Bhargavi Dodda SomayajulaProgram Manager