Besam NagiReddy

Recruiting:
Increased Delivery Executives productivity through regular performance evaluations and targeted EMO(Early Morning OFD)
Enhanced customer satisfaction by ensuring timely order delivery
Reduced operational risks while organizing data to forecast performance trends
Hub Operations:
Led continuous improvement initiatives that resulted in enhanced operational efficiency within the hub facility
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Facilitated conflict resolution amongst team members, promoting a positive work environment conducive to high productivity levels.
Championed change management efforts within the organization, encouraging adaptability among employees when faced with operational shifts.
Cost:
Developed strong relationships with vendors and suppliers, securing competitive model of Delivery executives & rate cards
Reliability:
Collaborated with cross-functional teams for process improvements, leading to increased efficiency in hub operations.
Oversaw the hiring, onboarding, and training of new employees, fostering a team-oriented work culture.
Reported issues to higher management with great detail.

• Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
• Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
• Developed and implemented policy and procedure updates to improve workflow and productivity.
• Optimized transportation logistics, securing reliable carriers at competitive rates for efficient delivery times.
• Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
• Increased warehouse efficiency by implementing new inventory management systems and procedures.

• Oversaw daily operations, managing staff schedules, task assignments, and workflow prioritization for maximum productivity.
• Streamlined hub operations by implementing efficient processes and procedures.
• Incorporated props effectively into performances while maintaining the illusion of invisibility or interaction with unseen items.
• Enhanced basket design quality by researching and implementing traditional and contemporary weaving techniques.
• Managed inventory effectively, maintaining adequate stock levels while minimizing storage space requirements.

• Increased employee productivity through regular performance evaluations and targeted training programs.
• Evaluated organizational structure regularly for potential improvements or changes necessary for growth and development of the department as a whole.
• Verified accuracy of all deliveries against order forms.
• Enhanced customer satisfaction by ensuring timely and accurate deliveries.
• Streamlined delivery processes for increased efficiency and reduced delivery times.
• Selected and managed vendors while overseeing cost of ownership.
• Self-motivated, with a strong sense of personal responsibility.

• Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
• Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
• Resolved customer complaints professionally while adhering to company policies and procedures.
• Reduced customer complaints by promptly addressing concerns and implementing proactive solutions.
• Ensured optimal taste and presentation of dishes through regular monitoring of product quality during preparation.
• Maintained a clean and efficient work area, ensuring adherence to health and safety regulations.