Summary
Overview
Work History
Education
Skills
Timeline
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Ashish Pareek

Hyderabad

Summary

Dynamic Sr Functional Consultant with a proven track record at ADP, excelling in ERP implementation and business process analysis. Adept at fostering teamwork and enhancing client satisfaction through effective change management. Recognized for mentoring junior consultants and streamlining operations, consistently delivering projects on time and within excellent client feedback.

Overview

12
12
years of professional experience

Work History

Sr Functional Consultant Training

ADP
05.2019 - Current
  • Facilitated change management efforts by guiding clients through transitional phases while maintaining focus on long-term objectives.
  • Collaborated with cross-functional teams to deliver high-quality project outcomes within tight deadlines.
  • Mentored junior consultants, sharing expertise in functional consulting methodologies and contributing to the growth of the team''s skill set.
  • Streamlined operations for increased efficiency by implementation associates for smooth project delivery.
  • Managed complex projects from inception through completion, consistently delivering results on time and within budget constraints.
  • Enhanced client satisfaction by identifying and addressing functional gaps in business processes.
  • Transitioned clients from legacy vantage to latest payroll product.
  • Evaluated TNI needs and conducted product & process trainings to fill the knowledge gaps.
  • Created one stop solution for multiple payroll modules for efficient implementation & payroll processing.
  • Worked on content creation using learning tools like EKM & EMS.
  • Created onboarding course where every new hire can go through with minimal efforts and understand payroll within short span of time.

Specialist Trainer

Aegis BPO
09.2013 - 08.2022
  • Built strong relationships with stakeholders through effective communication and collaboration during the training development process.
  • Enhanced client learning experiences by incorporating real-world examples and interactive activities to support training objectives.
  • Fostered a supportive learning environment that encouraged open discussion, active participation, and ongoing growth among trainees.
  • Boosted employee retention rates by designing comprehensive onboarding programs for new hires.

Quality Analyst

Sitel
01.2016 - 07.2018
  • Analyzed quality and performance data to support operational decision-making.
  • Created and revised procedures, checklists and job aids to reduce errors.
  • Developed and maintained quality assurance procedure documentation.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Analyzed NPS data based on Hygiene Analysis to avoid malpractices.

Education

Graduate in Bachelor of Science

Government City College By Osmania University
Hyderabad
06-2015

Skills

  • ERP implementation
  • Business process analysis
  • Agile methodology
  • Data analytics
  • Teamwork
  • Problem-solving
  • Multitasking
  • Adaptability
  • Customer Relationship Management
  • Microsoft Excel (Pivot Tables, Data Visualization, Macros)
  • Power BI

Timeline

Sr Functional Consultant Training

ADP
05.2019 - Current

Quality Analyst

Sitel
01.2016 - 07.2018

Specialist Trainer

Aegis BPO
09.2013 - 08.2022

Graduate in Bachelor of Science

Government City College By Osmania University

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Ashish Pareek