Arun Kumar

• Onboarded new employees with training and new hire documentation
• Maximized performance by monitoring daily activities and mentoring team members
• Developed and maintained relationships with customers and suppliers through account development
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
• Cross-trained existing employees to maximize team agility and performance
• Accomplished multiple tasks within established timeframes
• Planned and budgeted accurately to provide business with resources needed to operate smoothly
• Improved safety procedures to create safe working conditions for workers
• Managed and motivated employees to be productive and engaged in work
• Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals
• Developed and implemented business strategies to achieve business goals and stay competitive
• Attended telephone skills and program information training sessions to boost aptitude
• Compiled status and performance reports for team leaders to address company strengths and weaknesses

Managed team of employees, overseeing hiring, training and professional growth of employees

• Created plans and communicated deadlines to complete projects on time
• Incorporated employee feedback to improve processes and strategize long-term business plans.
• Contributed to succession planning initiatives aimed at preparing future leaders within the organization for success in their roles.

• Used coordination and planning skills to achieve results according to schedule
• Conducted research, gathered information from multiple sources and presented results
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
• Devised processes to boost long-term business success and increase profit levels
• Drove Operational Excellence - By identifying, addressing, and creating processes ensuring service and quality objectives are met daily and monthly
• Led team of Executives and Specialists who supports all HR global operation partner questions, identifies, prioritize and executes global operational requests
• Developed Key Partnerships - Establish and maintain clear communication between Minneapolis, Bangalore teams, other HQ and Target India partners as appropriate to drive fast and accurate responses, workload reduction, and overall efficient service
• Ensure seamless transition of new work to Bangalore team
• Perceptive Planning - Determine, organize, and adjust staffing requirements, anticipate seasonal needs, and plan for holiday peak based on forecast and team member skill levels
• Responsible for writing performance reviews
• Manage projects with timeline tracking, and delivering on schedule
• Enable volume reduction for team by addressing root cause of issues
• Compliance Management - Communicate, champion and train team on all important changes in rules, regulations, procedures and practices
• Responsible for directing and scheduling activities, as well as handling attendance tracking and time-off requests, as appropriate, in order to ensure that team is always staffed to meet team goals
• Responsible for identifying and addressing individual operational training opportunities
• Serve as point of escalation and serve as subject matter expert for team
• Ensure all team goals are met or exceeded by reviewing and monitoring statistics on daily, weekly and monthly basis
• Maintain Fast, Fun and Friendly team environment

• Applied knowledge of data modeling and statistical analysis to note trends and draw conclusions
• Performed system analysis, documentation, testing, implementation and user support for platform transitions
• Investigated and addressed system issues to enhance usability and improve functionality
• Facilitated range of HR administrative processes to support employee lifecycle
• Suggested and participated in Workday enhancements to optimize employee experience
• Identified and resolved problems through root cause analysis and research

• Review and approve all Workday employee action requests
• Ensure daily service delivery standards are achieved while performing various routine transactional tasks for HR Operations
• Identify and support process improvements within my defined scope of work
• Partner with analyst team to assess and improve the solutions offered and fine-tune results
• Demonstrated respect, friendliness and willingness to help wherever needed
• Drove operational improvements which resulted in savings and improved profit margins
• Worked flexible hours; night, weekend, and holiday shifts
• Used critical thinking to break down problems, evaluate solutions and make decisions

• Started my career as a professional here understanding the business processes with multiple applications like KRONOS, Peoplesoft, workdesk, workbrain, Papyrus, SharePoint's, Greenfield and Workday
• Great learning opportunity by understanding the United state of America's state guidelines in adhering the work
• Complete understanding of Team members lifecycle in the organization and following the policies by updating the transactions in the HCM (Human capital Management)
• Supported in the areas of Employee relation, Workforce Management, Onboarding, Off boarding, Documentations, Final pay, Internal operation, 19's, E-verify, Benefits, Hiring & Staffing, Mergers and Acquisitions hiring and Core HR
• Always been an enthusiastic team player both professionally and personally
• Contributed to the community relation every year as part of Target
• Flexible in supporting night shifts or any particular shift based on the business need
• Built and developed HR knowledge base to help employees answer questions via self-service