10+years of experience in the Learning & International Education industry across various functions including counseling, administration, Relationship management. Specialized in Sales and management advising the international education recruitment process and immigration process to Canada. Counseling the Students from the Application to Visa in all aspects, Responsible for meeting process deliverables in terms of targets, including quality targets for on a day-to-day basis. Responsible for Quality assessment and AHT Adherence of process. Drive process improvement initiatives to improve overall process efficiencies. Team Management/ People Management.
VFS - Awarded a operation Incharge for the UK & Ireland
Received the Certificate as best Employee of the Technology transfer Department
Coaching and Mentoring
Cross-functional Team Coordination
Customer service
Counseling
Communication
Enterprise Resource Planning
Critical thinking
Attention to detail
archuna.45@gmail.com