Team Leadership & Operations
· Managed a team of 18, overseeing daily operations and ensuring alignment with business objectives.
· Led performance reviews, talent development, and succession planning to build a resilient team.
· Designed and executed training programs and cross-trainings based on evolving process needs.
Project & Process Management
· Delivered ad-hoc projects under tight deadlines, demonstrating agility and problem-solving.
· Optimized workflows and schedules to meet dynamic business demands and KPIs.
· Collaborated with cross-functional teams to streamline operations and improve outcomes.
Stakeholder Engagement
· Conducted regular team meetings to share updates, track metrics, and drive process improvements.
· Built strong relationships with upstream teams and leadership to align on goals and expectations.
· Played a key role in hiring drives (2021–2023), contributing to strategic recruitment and onboarding.
Employee Engagement & CSR
· Active member of the India Events Committee since 2021, organizing initiatives that foster team spirit.
· Participated in Virtual Volunteering Month, contributing to three impactful CSR events.
Strategic Contributions
· Provided expertise in employee engagement and created an inclusive, collaborative work culture.
· Demonstrated ownership in aligning team efforts with organizational values and strategic priorities.
Leadership & People Management
Strategic Thinking & Decision-Making
Communication & Collaboration
Adaptability & Change Readiness
Performance & Project Management
Cultural & Ethical Intelligence