Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Singing, Cooking
Hobbies
Generic
Ankita Sen

Ankita Sen

Account Maintenance Executive
Hyderabad

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable professional successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience
3
3
Languages

Work History

Account Maintenance Specialist

HSBC
07.2023 - Current
  • Enhanced client satisfaction by efficiently processing account updates and maintaining accurate records.
  • Reduced errors in account updates with meticulous attention to detail and thorough documentation.
  • Regularly exceeded performance targets by effectively managing time, resources, and workload to complete account maintenance tasks quickly and accurately.
  • Demonstrated strong problem-solving skills when faced with unique or challenging situations that required innovative solutions for proper resolution of various account matters..
  • Demonstrated exceptional attention to detail when maintaining client records leading to increased data accuracy and reduced instances of errors or disputes from clients regarding their account information.
  • Assisted team members in resolving complex account issues, fostering a collaborative work environment.

Teacher

The Heritage School
2 2016 - 2 2023
  • Mentoring team, under the guidance of head mistress and Coordinator
  • Use of technology integration in teaching, providing individual supervision and feedback
  • Matching tasks to pupils' abilities and needs.

Teacher

National High School for Boys
06.2014 - 12.2014
  • Prepared objectives and outlines as per the yearly curriculum for students
  • Designed and implemented lesson plans basis need
  • Maintained excellent management skills and delivered all requirements before the due date
  • Emphasis on providing motivating feedback.

Teacher

Brightway Public School
04.2010 - 03.2012
  • Maintained excellent classroom management skills and an ability to keep students on task
  • Prepared assignments reviewed and corrected all homework with an emphasis on providing motivating feedback to each student
  • Provided individual feedback for personal improvement of each student.

Education

Masters in Education - Education

WBUTTEPA- Kolkata
Kolkata
04.2022

Bachelors in Education

Unity Degree College
Lucknow, India
04.2014

Masters in Commerce

Lucknow University
Lucknow, India
04.2012

Bachelors in Commerce

Avadh Girls' Degree College
Lucknow, India
04.2010

Higher Secondary -

Study Hall, Lucknow
Lucknow, India
04.2007

High School -

Lord Jesus Public Inter College, Lucknow
Lucknow, India
04.2005

Skills

MS Office: MS PowerPoint, MS Word, MS Excel, Office 365

Accomplishments

  • Received accreditation for student and parent satisfaction
  • Achieved multiple reward letters for good management and meeting deadlines
  • Promoted as a team leader in the year 2020
  • Appreciated by the Principal, management for consistent service and performing the role efficiently
  • Conducted successful workshops for students on various subjects. Mental health of adolescents, Math Phobia, Instilling and Nurturing values the future generation

Timeline

Account Maintenance Specialist

HSBC
07.2023 - Current

Teacher

National High School for Boys
06.2014 - 12.2014

Teacher

Brightway Public School
04.2010 - 03.2012

Teacher

The Heritage School
2 2016 - 2 2023

Masters in Education - Education

WBUTTEPA- Kolkata

Bachelors in Education

Unity Degree College

Masters in Commerce

Lucknow University

Bachelors in Commerce

Avadh Girls' Degree College

Higher Secondary -

Study Hall, Lucknow

High School -

Lord Jesus Public Inter College, Lucknow

Singing, Cooking

Currently learning Hindustani Classical music, like to create healthy creative dishes

Hobbies

Singing, Cooking, Occasional Gardening

  • Picked up classical music from my father who is an ex-All India Radio Music Director
  • Currently re-learning Hindustani Classical music, like to create healthy creative dishes


Ankita SenAccount Maintenance Executive