Summary
Overview
Work History
Education
Skills
Award
Timeline
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Anjum Asgar

Client Lifecycle Management Specialist
Kolkata

Summary

Dynamic CLM Specialist with extensive experience at HSBC Bank, excelling in Client Onboarding and Anti-Money Laundering compliance. Proven track record in enhancing client experiences through process improvements, while effectively managing Customer Due Diligence and risk assessments. Strong collaborator with a keen eye for detail, ensuring adherence to regulatory standards.

Overview

7
7
years of professional experience

Work History

Client Lifecycle Management(CLM) Specialist

HSBC Bank
12.2024 - Current
  • Role- Case Manager
  • Managed end-to-end Client Lifecycle Management (CLM), ensuring compliance throughout onboarding and maintenance
  • Onboarded new HSBC clients by verifying eligibility and conducting risk/restriction screening.
  • Performed Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) for high-risk clients.
  • Coordinated with Business Financial Crime Risk, Relationship Managers, and cross-functional teams for timely resolution of onboarding queries.
  • Identified and implemented process improvements in client onboarding and KYC, reducing onboarding time and enhancing client experience.
  • Collaborated with Compliance, Risk, and Operations teams to resolve onboarding and KYC issues efficiently.
  • Provided regular updates on onboarding progress and Anti-Money Laundering (AML) status to senior management.

CLM Analyst

HSBC Electronic Data Processing India Pvt. Ltd.
03.2023 - 12.2024
  • Verified client information and conducted continuous monitoring to identify exposure to sanctioned countries or restricted entities.
  • Performed periodic reviews and risk assessments to ensure adherence to regulatory and internal compliance standards.
  • Collaborated with Compliance and Sanctions teams to escalate and resolve potential sanctions-related issues.
  • Maintained up-to-date client records and ensured timely updates in line with regulatory changes and internal policy requirements.

KYC Associate

HSBC Electronic Data Processing Private Limited
11.2018 - 03.2023
  • Conducted global KYC reviews and verified client and connected party information per HSBC standards.
  • Collected and assessed documents including audit reports, ownership structures, registries, and ID proofs.
  • Verified UBOs, directors, and shareholders in compliance with CDD/EDD and AML policies.
  • Ensured accurate risk classification and maintained records in HSBC’s KYC systems.
  • Coordinated with Compliance and Relationship Managers to resolve documentation gaps.

Education

Bachelor of Commerce - Finance And Accounts

Bhawanipur Education Society
Kolkata, India
04.2001 -

Higher Secondary - Commerce

St. John's Diocesan Girls' Higher Secondary School
Kolkata
04.2001 -

Madhyamik -

St. John's Diocesan Girls' Higher Secondary School
Kolkata
04.2001 -

Skills

Client Onboarding

Award

  • Awarded 1st Place in Risk-Conscious Mindset category within Wholesale KYC & New to Bank department (2024).
  • Received Reward & Recognition from the KYC Commercial Banking Operations Lead for outstanding support on the U.S. Executive Order Sanctions Remediation project.
  • Recognized by Line Manager and Stakeholders for exceptional contribution to a critical and sensitive project, ensuring compliance and timely delivery.


Timeline

Client Lifecycle Management(CLM) Specialist

HSBC Bank
12.2024 - Current

CLM Analyst

HSBC Electronic Data Processing India Pvt. Ltd.
03.2023 - 12.2024

KYC Associate

HSBC Electronic Data Processing Private Limited
11.2018 - 03.2023

Bachelor of Commerce - Finance And Accounts

Bhawanipur Education Society
04.2001 -

Higher Secondary - Commerce

St. John's Diocesan Girls' Higher Secondary School
04.2001 -

Madhyamik -

St. John's Diocesan Girls' Higher Secondary School
04.2001 -

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Anjum AsgarClient Lifecycle Management Specialist