Anjum Asgar
Client Lifecycle Management Specialist
Kolkata
Summary
Dynamic CLM Specialist with extensive experience at HSBC Bank, excelling in Client Onboarding and Anti-Money Laundering compliance. Proven track record in enhancing client experiences through process improvements, while effectively managing Customer Due Diligence and risk assessments. Strong collaborator with a keen eye for detail, ensuring adherence to regulatory standards.
Overview
7
7
years of professional experience
Work History
Client Lifecycle Management(CLM) Specialist
HSBC Bank
12.2024 - Current
- Role- Case Manager
- Managed end-to-end Client Lifecycle Management (CLM), ensuring compliance throughout onboarding and maintenance
- Onboarded new HSBC clients by verifying eligibility and conducting risk/restriction screening.
- Performed Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) for high-risk clients.
- Coordinated with Business Financial Crime Risk, Relationship Managers, and cross-functional teams for timely resolution of onboarding queries.
- Identified and implemented process improvements in client onboarding and KYC, reducing onboarding time and enhancing client experience.
- Collaborated with Compliance, Risk, and Operations teams to resolve onboarding and KYC issues efficiently.
- Provided regular updates on onboarding progress and Anti-Money Laundering (AML) status to senior management.
CLM Analyst
HSBC Electronic Data Processing India Pvt. Ltd.
03.2023 - 12.2024
- Verified client information and conducted continuous monitoring to identify exposure to sanctioned countries or restricted entities.
- Performed periodic reviews and risk assessments to ensure adherence to regulatory and internal compliance standards.
- Collaborated with Compliance and Sanctions teams to escalate and resolve potential sanctions-related issues.
- Maintained up-to-date client records and ensured timely updates in line with regulatory changes and internal policy requirements.
KYC Associate
HSBC Electronic Data Processing Private Limited
11.2018 - 03.2023
- Conducted global KYC reviews and verified client and connected party information per HSBC standards.
- Collected and assessed documents including audit reports, ownership structures, registries, and ID proofs.
- Verified UBOs, directors, and shareholders in compliance with CDD/EDD and AML policies.
- Ensured accurate risk classification and maintained records in HSBC’s KYC systems.
- Coordinated with Compliance and Relationship Managers to resolve documentation gaps.
Education
Bachelor of Commerce - Finance And Accounts
Bhawanipur Education Society
Kolkata, India 04.2001 -
Higher Secondary - Commerce
St. John's Diocesan Girls' Higher Secondary School
Kolkata 04.2001 -
Madhyamik -
St. John's Diocesan Girls' Higher Secondary School
Kolkata 04.2001 -
Skills
Client Onboarding
Customer Due Diligence (CDD)
Enhanced Due Diligence (EDD)
Risk Assessment & Mitigation
Sanctions Screening & Monitoring
Anti-Money Laundering (AML) Compliance
Regulatory & Financial Crime Compliance
Award
- Awarded 1st Place in Risk-Conscious Mindset category within Wholesale KYC & New to Bank department (2024).
- Received Reward & Recognition from the KYC Commercial Banking Operations Lead for outstanding support on the U.S. Executive Order Sanctions Remediation project.
- Recognized by Line Manager and Stakeholders for exceptional contribution to a critical and sensitive project, ensuring compliance and timely delivery.
Timeline
Client Lifecycle Management(CLM) Specialist
HSBC Bank
12.2024 - Current
CLM Analyst
HSBC Electronic Data Processing India Pvt. Ltd.
03.2023 - 12.2024
KYC Associate
HSBC Electronic Data Processing Private Limited
11.2018 - 03.2023
Bachelor of Commerce - Finance And Accounts
Bhawanipur Education Society
04.2001 -
Higher Secondary - Commerce
St. John's Diocesan Girls' Higher Secondary School
04.2001 -
Madhyamik -
St. John's Diocesan Girls' Higher Secondary School
04.2001 -