ANJANI DONTHU
Hyderabad
Summary
Processing associate with 2+year experience in web further in content moderator stream with good communication skills. Forward-thinking Operations Specialist bringing two years of expertise in Web further private limited for non IT sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level ASSon. Ready to help team achieve company goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level PROCESS ASSOCIATE position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Teacher
Thrividha School
01.2017 - 01.2020
- I have been worked as an English faculty for three years
- To higher classes and I lead the students from dependent stage to independent stage.
Process Associate
Web Further
01.2021 - Current
- In this role, I assess the effective of existing process systems, maintain process equipment, detect material and machine defects, assess overall production quality, and compile process reports.
- Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
- Supported management in analyzing process performance data, identifying areas for improvement.
- Communicated effectively with colleagues and supervisors to resolve issues promptly and accurately.
- Maintained high levels of data confidentiality through adherence to company policies and procedures.
- Developed strong working relationships with cross-functional teams for seamless collaboration on projects.
Education
High School Diploma -
KUMAR PUBLICE SCHOOL
Nuzvid, India2011
Bachelor of Arts - Tourism And Travel Management
MARIS STELLA COLLEGE
Vijayawada, India2017
Master of Arts - M.A ( ENG)
Acharya Nagarjuna University
Guntur, India2019
Skills
- Effective Time Management
- Ability to Work Under Pressure
- Knowledge of MS office
- Communication skills
- Paperwork Processing
- Workflow Management
Roles And Responsibilities
- Investigated and resolved customer inquiries and complaints in an empathetic manner.
- Promptly responded to inquiries and requests from prospective customer.
- Facilitated inter-departmental communication to effectively provide customer support.
- Followed through on all critical inter-departmental escalations to increase customer retention rates.
- Effective liaison between customers and internal departments.
Hobbies and Interests
- Travelling
- Photography
- Exploring new thing
Timeline
Process Associate
Web Further
01.2021 - Current
Teacher
Thrividha School
01.2017 - 01.2020
High School Diploma -
KUMAR PUBLICE SCHOOL
Bachelor of Arts - Tourism And Travel Management
MARIS STELLA COLLEGE
Master of Arts - M.A ( ENG)
Acharya Nagarjuna University
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